"state","hcahpsq","hcahpsmsr","hcahpsa","hcahpsapct"
"AK","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",69
"AK","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",10
"AK","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",21
"AK","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",73
"AK","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",5
"AK","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",22
"AK","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",78
"AK","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",5
"AK","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",17
"AK","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",64
"AK","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",9
"AK","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",27
"AK","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",68
"AK","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",7
"AK","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",25
"AK","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",63
"AK","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",18
"AK","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",19
"AK","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",17
"AK","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",83
"AK","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",10
"AK","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",27
"AK","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",63
"AK","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",56
"AK","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",10
"AK","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",34
"AK","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",5
"AK","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",67
"AK","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",28
"AL","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",70
"AL","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",11
"AL","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",19
"AL","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",78
"AL","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",6
"AL","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",16
"AL","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",85
"AL","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",3
"AL","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",12
"AL","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",66
"AL","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",11
"AL","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",23
"AL","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",73
"AL","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",8
"AL","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",19
"AL","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",63
"AL","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",21
"AL","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",16
"AL","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",20
"AL","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",80
"AL","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",8
"AL","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",25
"AL","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",67
"AL","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",69
"AL","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",7
"AL","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",24
"AL","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",5
"AL","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",70
"AL","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",25
"AR","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",69
"AR","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",11
"AR","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",20
"AR","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",76
"AR","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",6
"AR","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",18
"AR","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",83
"AR","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",4
"AR","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",13
"AR","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",65
"AR","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",11
"AR","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",24
"AR","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",70
"AR","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",8
"AR","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",22
"AR","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",60
"AR","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",22
"AR","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",18
"AR","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",22
"AR","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",78
"AR","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",11
"AR","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",24
"AR","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",65
"AR","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",64
"AR","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",9
"AR","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",27
"AR","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",6
"AR","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",67
"AR","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",27
"AS","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",
"AS","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",
"AS","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",
"AS","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",
"AS","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",
"AS","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",
"AS","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",
"AS","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",
"AS","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",
"AS","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",
"AS","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",
"AS","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",
"AS","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",
"AS","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",
"AS","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",
"AS","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",
"AS","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",
"AS","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",
"AS","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",
"AS","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",
"AS","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",
"AS","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",
"AS","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",
"AS","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",
"AS","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",
"AS","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",
"AS","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",
"AS","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",
"AS","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",
"AZ","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",67
"AZ","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",11
"AZ","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",22
"AZ","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",72
"AZ","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",6
"AZ","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",22
"AZ","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",75
"AZ","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",7
"AZ","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",18
"AZ","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",61
"AZ","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",12
"AZ","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",27
"AZ","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",67
"AZ","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",8
"AZ","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",25
"AZ","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",59
"AZ","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",23
"AZ","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",18
"AZ","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",20
"AZ","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",80
"AZ","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",10
"AZ","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",25
"AZ","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",65
"AZ","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",52
"AZ","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",15
"AZ","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",33
"AZ","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",6
"AZ","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",68
"AZ","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",26
"CA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",66
"CA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",11
"CA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",23
"CA","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",69
"CA","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",8
"CA","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",23
"CA","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",76
"CA","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",7
"CA","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",17
"CA","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",56
"CA","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",15
"CA","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",29
"CA","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",65
"CA","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",9
"CA","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",26
"CA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",55
"CA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",26
"CA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",19
"CA","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",22
"CA","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",78
"CA","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",12
"CA","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",26
"CA","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",62
"CA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",46
"CA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",20
"CA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",34
"CA","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",8
"CA","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",66
"CA","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",26
"CO","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",71
"CO","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",10
"CO","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",19
"CO","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",74
"CO","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",5
"CO","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",21
"CO","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",77
"CO","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",6
"CO","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",17
"CO","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",64
"CO","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",10
"CO","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",26
"CO","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",69
"CO","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",7
"CO","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",24
"CO","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",60
"CO","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",21
"CO","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",19
"CO","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",17
"CO","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",83
"CO","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",8
"CO","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",24
"CO","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",68
"CO","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",59
"CO","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",10
"CO","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",31
"CO","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",6
"CO","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",72
"CO","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",22
"CT","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",69
"CT","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",9
"CT","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",22
"CT","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",74
"CT","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",6
"CT","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",20
"CT","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",78
"CT","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",5
"CT","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",17
"CT","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",59
"CT","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",12
"CT","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",29
"CT","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",68
"CT","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",8
"CT","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",24
"CT","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",57
"CT","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",23
"CT","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",20
"CT","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",19
"CT","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",81
"CT","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",9
"CT","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",26
"CT","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",65
"CT","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",49
"CT","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",17
"CT","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",34
"CT","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",5
"CT","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",71
"CT","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",24
"DC","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",61
"DC","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",16
"DC","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",23
"DC","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",66
"DC","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",12
"DC","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",22
"DC","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",75
"DC","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",8
"DC","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",17
"DC","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",49
"DC","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",22
"DC","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",29
"DC","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",62
"DC","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",14
"DC","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",24
"DC","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",51
"DC","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",31
"DC","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",18
"DC","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",26
"DC","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",74
"DC","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",15
"DC","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",29
"DC","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",56
"DC","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",55
"DC","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",17
"DC","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",28
"DC","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",9
"DC","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",62
"DC","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",29
"DE","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",62
"DE","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",13
"DE","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",25
"DE","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",73
"DE","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",7
"DE","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",20
"DE","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",78
"DE","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",5
"DE","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",17
"DE","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",60
"DE","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",13
"DE","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",27
"DE","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",67
"DE","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",9
"DE","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",24
"DE","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",55
"DE","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",25
"DE","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",20
"DE","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",19
"DE","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",81
"DE","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",12
"DE","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",29
"DE","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",59
"DE","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",47
"DE","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",18
"DE","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",35
"DE","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",7
"DE","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",64
"DE","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",29
"FL","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",64
"FL","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",13
"FL","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",23
"FL","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",69
"FL","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",9
"FL","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",22
"FL","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",75
"FL","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",7
"FL","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",18
"FL","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",55
"FL","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",17
"FL","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",28
"FL","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",64
"FL","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",10
"FL","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",26
"FL","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",54
"FL","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",28
"FL","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",18
"FL","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",23
"FL","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",77
"FL","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",14
"FL","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",27
"FL","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",59
"FL","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",53
"FL","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",16
"FL","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",31
"FL","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",9
"FL","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",64
"FL","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",27
"GA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",68
"GA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",11
"GA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",21
"GA","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",74
"GA","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",6
"GA","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",20
"GA","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",81
"GA","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",5
"GA","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",14
"GA","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",60
"GA","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",14
"GA","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",26
"GA","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",68
"GA","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",8
"GA","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",24
"GA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",58
"GA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",24
"GA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",18
"GA","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",21
"GA","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",79
"GA","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",11
"GA","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",25
"GA","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",64
"GA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",62
"GA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",10
"GA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",28
"GA","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",6
"GA","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",67
"GA","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",27
"GU","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",
"GU","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",
"GU","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",
"GU","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",
"GU","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",
"GU","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",
"GU","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",
"GU","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",
"GU","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",
"GU","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",
"GU","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",
"GU","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",
"GU","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",
"GU","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",
"GU","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",
"GU","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",
"GU","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",
"GU","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",
"GU","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",
"GU","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",
"GU","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",
"GU","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",
"GU","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",
"GU","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",
"GU","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",
"GU","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",
"GU","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",
"GU","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",
"GU","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",
"HI","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",68
"HI","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",10
"HI","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",22
"HI","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",69
"HI","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",8
"HI","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",23
"HI","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",77
"HI","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",6
"HI","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",17
"HI","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",57
"HI","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",16
"HI","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",27
"HI","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",64
"HI","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",10
"HI","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",26
"HI","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",57
"HI","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",22
"HI","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",21
"HI","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",24
"HI","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",76
"HI","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",15
"HI","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",27
"HI","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",58
"HI","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",50
"HI","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",16
"HI","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",34
"HI","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",8
"HI","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",61
"HI","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",31
"IA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",76
"IA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",6
"IA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",18
"IA","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",78
"IA","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",3
"IA","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",19
"IA","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",82
"IA","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",3
"IA","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",15
"IA","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",66
"IA","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",7
"IA","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",27
"IA","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",70
"IA","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",5
"IA","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",25
"IA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",62
"IA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",18
"IA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",20
"IA","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",17
"IA","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",83
"IA","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",6
"IA","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",23
"IA","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",71
"IA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",60
"IA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",8
"IA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",32
"IA","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",3
"IA","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",72
"IA","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",25
"ID","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",74
"ID","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",8
"ID","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",18
"ID","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",75
"ID","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",4
"ID","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",21
"ID","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",81
"ID","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",4
"ID","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",15
"ID","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",68
"ID","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",8
"ID","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",24
"ID","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",70
"ID","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",6
"ID","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",24
"ID","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",62
"ID","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",20
"ID","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",18
"ID","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",15
"ID","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",85
"ID","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",8
"ID","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",24
"ID","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",68
"ID","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",60
"ID","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",10
"ID","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",30
"ID","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",4
"ID","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",73
"ID","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",23
"IL","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",69
"IL","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",10
"IL","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",21
"IL","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",73
"IL","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",6
"IL","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",21
"IL","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",79
"IL","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",5
"IL","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",16
"IL","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",59
"IL","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",13
"IL","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",28
"IL","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",67
"IL","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",8
"IL","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",25
"IL","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",57
"IL","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",24
"IL","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",19
"IL","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",20
"IL","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",80
"IL","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",11
"IL","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",26
"IL","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",63
"IL","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",54
"IL","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",14
"IL","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",32
"IL","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",6
"IL","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",65
"IL","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",29
"IN","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",73
"IN","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",8
"IN","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",19
"IN","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",77
"IN","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",4
"IN","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",19
"IN","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",81
"IN","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",4
"IN","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",15
"IN","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",66
"IN","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",8
"IN","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",26
"IN","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",70
"IN","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",6
"IN","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",24
"IN","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",59
"IN","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",22
"IN","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",19
"IN","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",18
"IN","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",82
"IN","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",8
"IN","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",22
"IN","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",70
"IN","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",56
"IN","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",11
"IN","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",33
"IN","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",4
"IN","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",71
"IN","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",25
"KS","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",73
"KS","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",8
"KS","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",19
"KS","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",77
"KS","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",4
"KS","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",19
"KS","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",82
"KS","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",4
"KS","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",14
"KS","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",67
"KS","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",8
"KS","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",25
"KS","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",69
"KS","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",6
"KS","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",25
"KS","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",61
"KS","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",19
"KS","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",20
"KS","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",19
"KS","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",81
"KS","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",7
"KS","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",22
"KS","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",71
"KS","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",60
"KS","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",9
"KS","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",31
"KS","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",4
"KS","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",73
"KS","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",23
"KY","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",71
"KY","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",10
"KY","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",19
"KY","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",77
"KY","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",5
"KY","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",18
"KY","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",82
"KY","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",4
"KY","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",14
"KY","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",65
"KY","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",11
"KY","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",24
"KY","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",70
"KY","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",8
"KY","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",22
"KY","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",61
"KY","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",22
"KY","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",17
"KY","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",20
"KY","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",80
"KY","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",9
"KY","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",25
"KY","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",66
"KY","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",58
"KY","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",11
"KY","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",31
"KY","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",5
"KY","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",68
"KY","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",27
"LA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",72
"LA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",10
"LA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",18
"LA","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",80
"LA","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",5
"LA","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",15
"LA","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",86
"LA","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",3
"LA","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",11
"LA","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",68
"LA","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",11
"LA","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",21
"LA","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",73
"LA","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",7
"LA","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",20
"LA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",64
"LA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",20
"LA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",16
"LA","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",19
"LA","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",81
"LA","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",8
"LA","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",21
"LA","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",71
"LA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",71
"LA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",8
"LA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",21
"LA","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",5
"LA","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",72
"LA","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",23
"MA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",70
"MA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",9
"MA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",21
"MA","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",77
"MA","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",5
"MA","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",18
"MA","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",79
"MA","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",5
"MA","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",16
"MA","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",62
"MA","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",11
"MA","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",27
"MA","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",70
"MA","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",7
"MA","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",23
"MA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",61
"MA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",20
"MA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",19
"MA","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",15
"MA","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",85
"MA","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",8
"MA","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",26
"MA","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",66
"MA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",49
"MA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",16
"MA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",35
"MA","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",5
"MA","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",72
"MA","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",23
"MD","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",63
"MD","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",15
"MD","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",22
"MD","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",71
"MD","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",8
"MD","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",21
"MD","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",77
"MD","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",6
"MD","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",17
"MD","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",56
"MD","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",16
"MD","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",28
"MD","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",66
"MD","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",9
"MD","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",25
"MD","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",56
"MD","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",26
"MD","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",18
"MD","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",20
"MD","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",80
"MD","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",12
"MD","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",28
"MD","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",60
"MD","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",52
"MD","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",16
"MD","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",32
"MD","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",7
"MD","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",64
"MD","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",29
"ME","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",77
"ME","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",6
"ME","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",17
"ME","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",80
"ME","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",3
"ME","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",17
"ME","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",82
"ME","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",4
"ME","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",14
"ME","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",68
"ME","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",8
"ME","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",24
"ME","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",72
"ME","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",5
"ME","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",23
"ME","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",65
"ME","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",16
"ME","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",19
"ME","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",15
"ME","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",85
"ME","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",7
"ME","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",23
"ME","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",70
"ME","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",54
"ME","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",11
"ME","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",35
"ME","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",4
"ME","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",75
"ME","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",21
"MI","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",70
"MI","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",9
"MI","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",21
"MI","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",76
"MI","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",5
"MI","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",19
"MI","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",79
"MI","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",5
"MI","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",16
"MI","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",65
"MI","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",9
"MI","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",26
"MI","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",70
"MI","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",7
"MI","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",23
"MI","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",59
"MI","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",22
"MI","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",19
"MI","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",18
"MI","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",82
"MI","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",9
"MI","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",24
"MI","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",67
"MI","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",55
"MI","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",13
"MI","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",32
"MI","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",5
"MI","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",69
"MI","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",26
"MN","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",75
"MN","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",6
"MN","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",19
"MN","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",76
"MN","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",3
"MN","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",21
"MN","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",80
"MN","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",4
"MN","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",16
"MN","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",68
"MN","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",7
"MN","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",25
"MN","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",69
"MN","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",6
"MN","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",25
"MN","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",61
"MN","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",18
"MN","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",21
"MN","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",17
"MN","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",83
"MN","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",7
"MN","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",25
"MN","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",68
"MN","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",60
"MN","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",9
"MN","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",31
"MN","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",3
"MN","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",71
"MN","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",26
"MO","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",71
"MO","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",9
"MO","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",20
"MO","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",75
"MO","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",5
"MO","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",20
"MO","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",80
"MO","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",4
"MO","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",16
"MO","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",64
"MO","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",10
"MO","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",26
"MO","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",68
"MO","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",7
"MO","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",25
"MO","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",58
"MO","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",22
"MO","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",20
"MO","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",18
"MO","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",82
"MO","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",10
"MO","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",24
"MO","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",66
"MO","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",56
"MO","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",12
"MO","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",32
"MO","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",5
"MO","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",67
"MO","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",28
"MP","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",
"MP","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",
"MP","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",
"MP","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",
"MP","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",
"MP","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",
"MP","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",
"MP","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",
"MP","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",
"MP","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",
"MP","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",
"MP","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",
"MP","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",
"MP","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",
"MP","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",
"MP","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",
"MP","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",
"MP","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",
"MP","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",
"MP","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",
"MP","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",
"MP","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",
"MP","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",
"MP","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",
"MP","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",
"MP","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",
"MP","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",
"MP","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",
"MP","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",
"MS","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",71
"MS","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",11
"MS","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",18
"MS","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",78
"MS","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",6
"MS","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",16
"MS","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",85
"MS","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",4
"MS","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",11
"MS","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",65
"MS","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",12
"MS","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",23
"MS","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",71
"MS","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",8
"MS","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",21
"MS","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",61
"MS","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",22
"MS","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",17
"MS","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",23
"MS","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",77
"MS","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",10
"MS","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",25
"MS","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",65
"MS","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",70
"MS","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",7
"MS","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",23
"MS","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",6
"MS","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",67
"MS","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",27
"MT","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",72
"MT","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",10
"MT","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",18
"MT","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",74
"MT","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",5
"MT","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",21
"MT","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",77
"MT","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",5
"MT","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",18
"MT","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",65
"MT","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",9
"MT","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",26
"MT","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",67
"MT","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",7
"MT","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",26
"MT","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",59
"MT","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",20
"MT","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",21
"MT","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",22
"MT","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",78
"MT","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",11
"MT","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",26
"MT","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",63
"MT","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",57
"MT","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",10
"MT","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",33
"MT","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",5
"MT","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",65
"MT","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",30
"NC","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",69
"NC","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",11
"NC","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",20
"NC","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",79
"NC","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",5
"NC","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",16
"NC","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",83
"NC","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",4
"NC","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",13
"NC","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",67
"NC","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",10
"NC","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",23
"NC","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",71
"NC","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",7
"NC","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",22
"NC","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",62
"NC","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",20
"NC","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",18
"NC","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",18
"NC","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",82
"NC","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",8
"NC","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",23
"NC","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",69
"NC","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",62
"NC","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",9
"NC","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",29
"NC","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",5
"NC","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",70
"NC","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",25
"ND","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",72
"ND","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",9
"ND","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",19
"ND","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",75
"ND","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",5
"ND","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",20
"ND","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",77
"ND","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",6
"ND","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",17
"ND","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",65
"ND","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",9
"ND","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",26
"ND","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",68
"ND","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",6
"ND","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",26
"ND","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",59
"ND","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",20
"ND","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",21
"ND","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",18
"ND","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",82
"ND","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",10
"ND","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",28
"ND","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",62
"ND","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",57
"ND","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",11
"ND","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",32
"ND","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",6
"ND","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",67
"ND","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",27
"NE","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",77
"NE","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",6
"NE","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",17
"NE","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",78
"NE","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",3
"NE","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",19
"NE","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",82
"NE","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",3
"NE","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",15
"NE","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",68
"NE","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",7
"NE","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",25
"NE","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",69
"NE","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",5
"NE","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",26
"NE","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",61
"NE","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",18
"NE","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",21
"NE","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",16
"NE","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",84
"NE","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",6
"NE","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",23
"NE","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",71
"NE","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",58
"NE","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",9
"NE","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",33
"NE","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",3
"NE","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",73
"NE","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",24
"NH","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",75
"NH","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",7
"NH","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",18
"NH","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",78
"NH","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",4
"NH","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",18
"NH","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",80
"NH","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",4
"NH","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",16
"NH","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",67
"NH","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",9
"NH","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",24
"NH","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",70
"NH","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",6
"NH","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",24
"NH","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",62
"NH","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",19
"NH","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",19
"NH","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",14
"NH","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",86
"NH","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",8
"NH","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",24
"NH","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",68
"NH","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",53
"NH","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",13
"NH","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",34
"NH","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",4
"NH","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",73
"NH","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",23
"NJ","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",65
"NJ","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",11
"NJ","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",24
"NJ","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",72
"NJ","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",8
"NJ","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",20
"NJ","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",76
"NJ","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",6
"NJ","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",18
"NJ","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",56
"NJ","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",16
"NJ","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",28
"NJ","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",66
"NJ","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",9
"NJ","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",25
"NJ","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",55
"NJ","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",26
"NJ","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",19
"NJ","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",23
"NJ","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",77
"NJ","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",13
"NJ","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",28
"NJ","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",59
"NJ","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",49
"NJ","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",18
"NJ","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",33
"NJ","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",7
"NJ","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",63
"NJ","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",30
"NM","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",69
"NM","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",11
"NM","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",20
"NM","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",73
"NM","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",7
"NM","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",20
"NM","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",77
"NM","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",6
"NM","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",17
"NM","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",64
"NM","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",11
"NM","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",25
"NM","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",69
"NM","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",8
"NM","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",23
"NM","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",58
"NM","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",23
"NM","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",19
"NM","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",22
"NM","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",78
"NM","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",12
"NM","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",27
"NM","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",61
"NM","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",59
"NM","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",11
"NM","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",30
"NM","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",7
"NM","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",61
"NM","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",32
"NV","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",64
"NV","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",14
"NV","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",22
"NV","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",66
"NV","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",10
"NV","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",24
"NV","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",71
"NV","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",9
"NV","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",20
"NV","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",53
"NV","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",18
"NV","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",29
"NV","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",64
"NV","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",10
"NV","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",26
"NV","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",53
"NV","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",28
"NV","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",19
"NV","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",21
"NV","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",79
"NV","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",15
"NV","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",26
"NV","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",59
"NV","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",53
"NV","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",15
"NV","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",32
"NV","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",10
"NV","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",64
"NV","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",26
"NY","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",65
"NY","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",12
"NY","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",23
"NY","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",70
"NY","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",8
"NY","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",22
"NY","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",76
"NY","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",6
"NY","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",18
"NY","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",55
"NY","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",16
"NY","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",29
"NY","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",64
"NY","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",10
"NY","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",26
"NY","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",55
"NY","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",26
"NY","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",19
"NY","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",21
"NY","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",79
"NY","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",13
"NY","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",30
"NY","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",57
"NY","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",47
"NY","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",19
"NY","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",34
"NY","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",7
"NY","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",62
"NY","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",31
"OH","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",70
"OH","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",9
"OH","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",21
"OH","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",76
"OH","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",5
"OH","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",19
"OH","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",78
"OH","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",5
"OH","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",17
"OH","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",64
"OH","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",10
"OH","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",26
"OH","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",69
"OH","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",7
"OH","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",24
"OH","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",59
"OH","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",22
"OH","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",19
"OH","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",18
"OH","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",82
"OH","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",9
"OH","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",25
"OH","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",66
"OH","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",53
"OH","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",13
"OH","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",34
"OH","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",5
"OH","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",68
"OH","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",27
"OK","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",72
"OK","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",9
"OK","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",19
"OK","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",78
"OK","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",5
"OK","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",17
"OK","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",84
"OK","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",3
"OK","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",13
"OK","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",69
"OK","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",9
"OK","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",22
"OK","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",73
"OK","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",6
"OK","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",21
"OK","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",62
"OK","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",20
"OK","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",18
"OK","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",19
"OK","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",81
"OK","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",8
"OK","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",23
"OK","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",69
"OK","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",65
"OK","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",8
"OK","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",27
"OK","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",5
"OK","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",70
"OK","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",25
"OR","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",70
"OR","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",9
"OR","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",21
"OR","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",74
"OR","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",4
"OR","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",22
"OR","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",79
"OR","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",5
"OR","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",16
"OR","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",64
"OR","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",9
"OR","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",27
"OR","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",69
"OR","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",6
"OR","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",25
"OR","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",60
"OR","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",21
"OR","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",19
"OR","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",18
"OR","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",82
"OR","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",8
"OR","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",26
"OR","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",66
"OR","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",52
"OR","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",13
"OR","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",35
"OR","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",4
"OR","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",70
"OR","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",26
"PA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",69
"PA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",10
"PA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",21
"PA","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",75
"PA","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",5
"PA","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",20
"PA","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",78
"PA","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",5
"PA","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",17
"PA","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",62
"PA","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",11
"PA","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",27
"PA","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",68
"PA","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",7
"PA","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",25
"PA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",58
"PA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",23
"PA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",19
"PA","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",19
"PA","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",81
"PA","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",10
"PA","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",27
"PA","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",63
"PA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",49
"PA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",16
"PA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",35
"PA","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",6
"PA","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",65
"PA","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",29
"PR","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",
"PR","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",
"PR","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",
"PR","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",
"PR","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",
"PR","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",
"PR","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",
"PR","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",
"PR","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",
"PR","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",
"PR","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",
"PR","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",
"PR","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",
"PR","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",
"PR","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",
"PR","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",
"PR","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",
"PR","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",
"PR","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",
"PR","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",
"PR","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",
"PR","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",
"PR","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",
"PR","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",
"PR","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",
"PR","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",
"PR","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",
"PR","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",
"PR","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",
"RI","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",72
"RI","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",8
"RI","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",20
"RI","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",75
"RI","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",5
"RI","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",20
"RI","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",79
"RI","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",5
"RI","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",16
"RI","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",63
"RI","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",11
"RI","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",26
"RI","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",70
"RI","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",7
"RI","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",23
"RI","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",57
"RI","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",23
"RI","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",20
"RI","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",18
"RI","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",82
"RI","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",9
"RI","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",26
"RI","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",65
"RI","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",50
"RI","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",16
"RI","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",34
"RI","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",5
"RI","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",69
"RI","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",26
"SC","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",69
"SC","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",11
"SC","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",20
"SC","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",77
"SC","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",6
"SC","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",17
"SC","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",83
"SC","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",4
"SC","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",13
"SC","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",64
"SC","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",12
"SC","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",24
"SC","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",70
"SC","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",8
"SC","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",22
"SC","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",61
"SC","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",22
"SC","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",17
"SC","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",18
"SC","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",82
"SC","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",9
"SC","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",24
"SC","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",67
"SC","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",65
"SC","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",9
"SC","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",26
"SC","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",6
"SC","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",69
"SC","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",25
"SD","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",80
"SD","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",5
"SD","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",15
"SD","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",79
"SD","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",3
"SD","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",18
"SD","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",84
"SD","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",3
"SD","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",13
"SD","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",74
"SD","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",5
"SD","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",21
"SD","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",70
"SD","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",5
"SD","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",25
"SD","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",65
"SD","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",15
"SD","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",20
"SD","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",19
"SD","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",81
"SD","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",6
"SD","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",22
"SD","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",72
"SD","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",66
"SD","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",6
"SD","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",28
"SD","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",2
"SD","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",75
"SD","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",23
"TN","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",71
"TN","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",10
"TN","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",19
"TN","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",76
"TN","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",6
"TN","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",18
"TN","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",82
"TN","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",4
"TN","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",14
"TN","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",64
"TN","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",11
"TN","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",25
"TN","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",69
"TN","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",8
"TN","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",23
"TN","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",59
"TN","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",23
"TN","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",18
"TN","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",21
"TN","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",79
"TN","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",10
"TN","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",24
"TN","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",66
"TN","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",63
"TN","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",9
"TN","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",28
"TN","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",6
"TN","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",68
"TN","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",26
"TX","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",71
"TX","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",10
"TX","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",19
"TX","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",75
"TX","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",6
"TX","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",19
"TX","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",82
"TX","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",4
"TX","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",14
"TX","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",64
"TX","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",11
"TX","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",25
"TX","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",70
"TX","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",7
"TX","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",23
"TX","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",60
"TX","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",22
"TX","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",18
"TX","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",19
"TX","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",81
"TX","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",10
"TX","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",23
"TX","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",67
"TX","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",64
"TX","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",9
"TX","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",27
"TX","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",6
"TX","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",70
"TX","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",24
"UT","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",71
"UT","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",8
"UT","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",21
"UT","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",74
"UT","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",5
"UT","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",21
"UT","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",81
"UT","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",4
"UT","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",15
"UT","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",65
"UT","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",9
"UT","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",26
"UT","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",68
"UT","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",7
"UT","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",25
"UT","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",59
"UT","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",21
"UT","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",20
"UT","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",16
"UT","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",84
"UT","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",8
"UT","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",25
"UT","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",67
"UT","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",57
"UT","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",10
"UT","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",33
"UT","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",5
"UT","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",71
"UT","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",24
"VA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",68
"VA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",12
"VA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",20
"VA","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",74
"VA","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",6
"VA","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",20
"VA","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",80
"VA","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",5
"VA","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",15
"VA","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",61
"VA","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",13
"VA","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",26
"VA","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",68
"VA","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",9
"VA","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",23
"VA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",57
"VA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",24
"VA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",19
"VA","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",19
"VA","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",81
"VA","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",10
"VA","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",27
"VA","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",63
"VA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",56
"VA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",13
"VA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",31
"VA","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",6
"VA","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",66
"VA","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",28
"VI","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",
"VI","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",
"VI","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",
"VI","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",
"VI","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",
"VI","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",
"VI","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",
"VI","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",
"VI","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",
"VI","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",
"VI","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",
"VI","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",
"VI","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",
"VI","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",
"VI","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",
"VI","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",
"VI","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",
"VI","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",
"VI","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",
"VI","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",
"VI","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",
"VI","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",
"VI","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",
"VI","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",
"VI","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",
"VI","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",
"VI","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",
"VI","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",
"VI","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",
"VT","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",76
"VT","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",6
"VT","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",18
"VT","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",78
"VT","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",3
"VT","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",19
"VT","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",82
"VT","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",3
"VT","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",15
"VT","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",67
"VT","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",7
"VT","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",26
"VT","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",71
"VT","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",6
"VT","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",23
"VT","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",64
"VT","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",17
"VT","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",19
"VT","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",13
"VT","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",87
"VT","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",7
"VT","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",24
"VT","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",69
"VT","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",52
"VT","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",12
"VT","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",36
"VT","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",3
"VT","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",74
"VT","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",23
"WA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",69
"WA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",9
"WA","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",22
"WA","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",72
"WA","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",5
"WA","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",23
"WA","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",78
"WA","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",5
"WA","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",17
"WA","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",61
"WA","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",10
"WA","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",29
"WA","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",68
"WA","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",7
"WA","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",25
"WA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",59
"WA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",21
"WA","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",20
"WA","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",17
"WA","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",83
"WA","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",9
"WA","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",26
"WA","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",65
"WA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",50
"WA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",15
"WA","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",35
"WA","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",5
"WA","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",71
"WA","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",24
"WI","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",76
"WI","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",6
"WI","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",18
"WI","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",78
"WI","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",3
"WI","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",19
"WI","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",82
"WI","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",3
"WI","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",15
"WI","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",68
"WI","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",7
"WI","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",25
"WI","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",70
"WI","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",5
"WI","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",25
"WI","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",64
"WI","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",17
"WI","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",19
"WI","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",15
"WI","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",85
"WI","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",7
"WI","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",23
"WI","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",70
"WI","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",59
"WI","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",9
"WI","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",32
"WI","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",4
"WI","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",72
"WI","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",24
"WV","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",71
"WV","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",9
"WV","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",20
"WV","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",76
"WV","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",6
"WV","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",18
"WV","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",81
"WV","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",5
"WV","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",14
"WV","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",64
"WV","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",12
"WV","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",24
"WV","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",68
"WV","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",8
"WV","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",24
"WV","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",60
"WV","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",22
"WV","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",18
"WV","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",20
"WV","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",80
"WV","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",11
"WV","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",26
"WV","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",63
"WV","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",52
"WV","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",15
"WV","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",33
"WV","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",6
"WV","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",65
"WV","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",29
"WY","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_A_P","Room was always clean",69
"WY","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_SN_P","Room was sometimes or never clean",10
"WY","How often were the patients rooms and bathrooms kept clean?","H_CLEAN_HSP_U_P","Room was usually clean",21
"WY","How often did nurses communicate well with patients?","H_COMP_1_A_P","Nurses always communicated well",74
"WY","How often did nurses communicate well with patients?","H_COMP_1_SN_P","Nurses sometimes or never communicated well",5
"WY","How often did nurses communicate well with patients?","H_COMP_1_U_P","Nurses usually communicated well",21
"WY","How often did doctors communicate well with patients?","H_COMP_2_A_P","Doctors always communicated well",79
"WY","How often did doctors communicate well with patients?","H_COMP_2_SN_P","Doctors sometimes or never communicated well",5
"WY","How often did doctors communicate well with patients?","H_COMP_2_U_P","Doctors usually communicated well",16
"WY","How often did patients receive help quickly from hospital staff?","H_COMP_3_A_P","Patients always received help as soon as they wanted",68
"WY","How often did patients receive help quickly from hospital staff?","H_COMP_3_SN_P","Patients sometimes or never received help as soon as they wanted",8
"WY","How often did patients receive help quickly from hospital staff?","H_COMP_3_U_P","Patients usually received help as soon as they wanted",24
"WY","How often was patients pain well controlled?","H_COMP_4_A_P","Pain was always well controlled",68
"WY","How often was patients pain well controlled?","H_COMP_4_SN_P","Pain was sometimes or never well controlled",7
"WY","How often was patients pain well controlled?","H_COMP_4_U_P","Pain was usually well controlled",25
"WY","How often did staff explain about medicines before giving them to patients?","H_COMP_5_A_P","Staff always explained",60
"WY","How often did staff explain about medicines before giving them to patients?","H_COMP_5_SN_P","Staff sometimes or never explained",20
"WY","How often did staff explain about medicines before giving them to patients?","H_COMP_5_U_P","Staff usually explained",20
"WY","Were patients given information about what to do during their recovery at home?","H_COMP_6_N_P","No, staff did not give patients this information",18
"WY","Were patients given information about what to do during their recovery at home?","H_COMP_6_Y_P","Yes, staff did give patients this information",82
"WY","How do patients rate the hospital overall?","H_HSP_RATING_0_6","Patients who gave a rating of 6 or lower (low)",10
"WY","How do patients rate the hospital overall?","H_HSP_RATING_7_8","Patients who gave a rating of 7 or 8 (medium)",28
"WY","How do patients rate the hospital overall?","H_HSP_RATING_9_10","Patients who gave a rating of 9 or 10 (high)",62
"WY","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_A_P","Always quiet at night",57
"WY","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_SN_P","Sometimes or never quiet at night",10
"WY","How often was the area around patients rooms kept quiet at night?","H_QUIET_HSP_U_P","Usually quiet at night",33
"WY","Would patients recommend the hospital to friends and family?","H_RECMND_DN","NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)",6
"WY","Would patients recommend the hospital to friends and family?","H_RECMND_DY","YES, patients would definitely recommend the hospital",63
"WY","Would patients recommend the hospital to friends and family?","H_RECMND_PY","YES, patients would probably recommend the hospital",31