facility_id,facility_name,address,city,state,zip_code,county_name,phone_number,hcahps_measure_id,hcahps_question,hcahps_answer_description,patient_survey_star_rating,patient_survey_star_rating_fn,hcahps_answer_percent,hcahps_answer_percent_footnote,hcahps_linear_mean_value,number_of_completed_surveys,number_of_completed_surveys_fn,survey_response_rate_percent,survey_response_rate_percent_fn,start_date,end_date
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_1_A_P,"Patients who reported that their nurses ""Always"" communicated well","Nurses ""always"" communicated well",,nan,83.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_1_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" communicated well","Nurses ""sometimes"" or ""never"" communicated well",,nan,1.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_1_U_P,"Patients who reported that their nurses ""Usually"" communicated well","Nurses ""usually"" communicated well",,nan,16.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_1_LINEAR_SCORE,Nurse communication - linear mean score,Nurse communication - linear mean score,,nan,,nan,94,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_1_STAR_RATING,Nurse communication - star rating,Nurse communication - star rating,4.0,nan,,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_NURSE_RESPECT_A_P,"Patients who reported that their nurses ""Always"" treated them with courtesy and respect","Nurses ""always"" treated them with courtesy and  respect",,nan,90.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_NURSE_RESPECT_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never""  treated them with courtesy and respect","Nurses ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,1.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_NURSE_RESPECT_U_P,"Patients who reported that their nurses ""Usually""  treated them with courtesy and respect","Nurses ""usually""  treated them with courtesy and  respect",,nan,9.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_NURSE_LISTEN_A_P,"Patients who reported that their nurses ""Always"" listened carefully to them","Nurses ""always"" listened carefully",,nan,80.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_NURSE_LISTEN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" listened carefully to them","Nurses ""sometimes"" or ""never"" listened carefully",,nan,1.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_NURSE_LISTEN_U_P,"Patients who reported that their nurses ""Usually"" listened carefully to them","Nurses ""usually"" listened carefully",,nan,19.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_NURSE_EXPLAIN_A_P,"Patients who reported that their nurses ""Always"" explained things in a way they could understand","Nurses ""always"" explained things so they could understand",,nan,78.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_NURSE_EXPLAIN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" explained things in a way they could understand","Nurses ""sometimes"" or ""never"" explained things so they could understand",,nan,2.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_NURSE_EXPLAIN_U_P,"Patients who reported that their nurses ""Usually"" explained things in a way they could understand","Nurses ""usually"" explained things so they could understand",,nan,20.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_2_A_P,"Patients who reported that their doctors ""Always"" communicated well","Doctors ""always"" communicated well",,nan,84.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_2_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" communicated well","Doctors ""sometimes"" or ""never"" communicated well",,nan,2.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_2_U_P,"Patients who reported that their doctors ""Usually"" communicated well","Doctors ""usually"" communicated well",,nan,14.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_2_LINEAR_SCORE,Doctor communication - linear mean score,Doctor communication - linear mean score,,nan,,nan,94,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_2_STAR_RATING,Doctor communication - star rating,Doctor communication - star rating,4.0,nan,,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_DOCTOR_RESPECT_A_P,"Patients who reported that their doctors ""Always"" treated them with courtesy and respect","Doctors ""always"" treated them with courtesy and  respect",,nan,92.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_DOCTOR_RESPECT_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never""  treated them with courtesy and respect","Doctors ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,2.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_DOCTOR_RESPECT_U_P,"Patients who reported that their doctors ""Usually""  treated them with courtesy and respect","Doctors ""usually""  treated them with courtesy and  respect",,nan,6.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_DOCTOR_LISTEN_A_P,"Patients who reported that their doctors ""Always"" listened carefully to them","Doctors ""always"" listened carefully",,nan,84.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_DOCTOR_LISTEN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" listened carefully to them","Doctors ""sometimes"" or ""never"" listened carefully",,nan,2.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_DOCTOR_LISTEN_U_P,"Patients who reported that their doctors ""Usually"" listened carefully to them","Doctors ""usually"" listened carefully",,nan,14.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_DOCTOR_EXPLAIN_A_P,"Patients who reported that their doctors ""Always"" explained things in a way they could understand","Doctors ""always"" explained things so they could understand",,nan,77.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_DOCTOR_EXPLAIN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" explained things in a way they could understand","Doctors ""sometimes"" or ""never"" explained things so they could understand",,nan,2.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_DOCTOR_EXPLAIN_U_P,"Patients who reported that their doctors ""Usually"" explained things in a way they could understand","Doctors ""usually"" explained things so they could understand",,nan,21.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_3_A_P,"Patients who reported that they ""Always"" received help as soon as they wanted","Patients ""always"" received help as soon as they wanted",,nan,58.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_3_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help as soon as they wanted","Patients ""sometimes"" or ""never"" received help as soon as they wanted",,nan,9.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_3_U_P,"Patients who reported that they ""Usually"" received help as soon as they wanted","Patients ""usually"" received help as soon as they wanted",,nan,33.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_3_LINEAR_SCORE,Staff responsiveness - linear mean score,Staff responsiveness - linear mean score,,nan,,nan,83,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_3_STAR_RATING,Staff responsiveness - star rating,Staff responsiveness - star rating,3.0,nan,,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_CALL_BUTTON_A_P,"Patients who reported that they ""Always"" received help after using the call button as soon as they wanted","Patients ""always"" received call button help as soon as they wanted",,nan,56.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_CALL_BUTTON_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help after using the call button as soon as they wanted","Patients ""sometimes"" or ""never"" received call button help as soon as they wanted",,nan,6.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_CALL_BUTTON_U_P,"Patients who reported that they ""Usually"" received help after using the call button as soon as they wanted","Patients ""usually"" received call button help as soon as they wanted",,nan,38.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_BATH_HELP_A_P,"Patients who reported that they ""Always"" received bathroom help as soon as they wanted","Patients ""always"" received bathroom help as soon as they wanted",,nan,60.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_BATH_HELP_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received bathroom help as soon as they wanted","Patients ""sometimes"" or ""never"" received bathroom help as soon as they wanted",,nan,12.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_BATH_HELP_U_P,"Patients who reported that they ""Usually"" received bathroom help as soon as they wanted","Patients ""usually"" received bathroom help as soon as they wanted",,nan,28.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_5_A_P,"Patients who reported that staff ""Always"" explained about medicines before giving it to them","Staff ""always"" explained",,nan,67.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_5_SN_P,"Patients who reported that staff ""Sometimes"" or ""Never"" explained about medicines before giving it to them","Staff ""sometimes"" or ""never"" explained",,nan,13.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_5_U_P,"Patients who reported that staff ""Usually"" explained about medicines before giving it to them","Staff ""usually"" explained",,nan,20.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_5_LINEAR_SCORE,Communication about medicines - linear mean score,Communication about medicines - linear mean score,,nan,,nan,83,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_5_STAR_RATING,Communication about medicines - star rating,Communication about medicines - star rating,4.0,nan,,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_MED_FOR_A_P,"Patients who reported that when receiving new medication the staff ""Always"" communicated what the medication was for","Staff ""always"" explained new medications",,nan,81.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_MED_FOR_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" communicated what the medication was for","Staff ""sometimes"" or ""never"" explained new medications",,nan,4.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_MED_FOR_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" communicated what the medication was for.","Staff ""usually"" explained new medications",,nan,15.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_SIDE_EFFECTS_A_P,"Patients who reported that when receiving new medication the staff ""Always"" discussed possible side effects","Staff ""always"" explained possible side effects",,nan,52.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_SIDE_EFFECTS_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" discussed possible side effects","Staff ""sometimes"" or ""never"" explained possible side effects",,nan,23.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_SIDE_EFFECTS_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" discussed possible side effects","Staff ""usually"" explained possible side effects",,nan,25.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_6_N_P,"Patients who reported that NO, they were not given information about what to do during their recovery at home","No, staff ""did not"" give patients this information",,nan,8.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_6_Y_P,"Patients who reported that YES, they were given information about what to do during their recovery at home","Yes, staff ""did"" give patients this information",,nan,92.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_6_LINEAR_SCORE,Discharge information - linear mean score,Discharge information - linear mean score,,nan,,nan,92,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_6_STAR_RATING,Discharge information - star rating,Discharge information - star rating,4.0,nan,,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_DISCH_HELP_N_P,"Patients who reported that NO, they did not discuss whether they would need help after discharge","No, staff ""did not"" give patients information about help after discharge",,nan,8.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_DISCH_HELP_Y_P,"Patients who reported that YES, they did discuss whether they would need help after discharge","Yes, staff ""did"" give patients information about help after discharge",,nan,92.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_SYMPTOMS_N_P,"Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge","No, staff ""did not"" give patients information about possible symptoms",,nan,9.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_SYMPTOMS_Y_P,"Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge","Yes, staff ""did"" give patients information about possible symptoms",,nan,91.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_7_A,"Patients who ""Agree"" they understood their care when they left the hospital","Patients who ""Agree"" they understood their care when they left the hospital",,nan,38.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_7_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital",,nan,2.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_7_SA,"Patients who ""Strongly Agree"" they understood their care when they left the hospital","Patients who ""Strongly Agree"" they understood their care when they left the hospital",,nan,60.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_7_LINEAR_SCORE,Care transition - linear mean score,Care transition - linear mean score,,nan,,nan,86,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_COMP_7_STAR_RATING,Care transition - star rating,Care transition - star rating,4.0,nan,,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_CT_PREFER_A,"Patients who ""Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Agree"" that staff took their preferences into account",,nan,41.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_CT_PREFER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Disagree"" or ""Strongly Disagree"" that staff took their preferences into account",,nan,2.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_CT_PREFER_SA,"Patients who ""Strongly Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Strongly Agree"" that staff took their preferences into account",,nan,57.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_CT_UNDER_A,"Patients who ""Agree"" that they understood their responsiblities in managing their health","Patients who ""Agree"" they understood their responsiblities when they left the hospital",,nan,38.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_CT_UNDER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood their responsiblities in managing their health","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their responsiblities when they left the hospital",,nan,2.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_CT_UNDER_SA,"Patients who ""Strongly Agree"" that they understood their responsiblities in managing their health","Patients who ""Strongly Agree"" they understood their responsiblities when they left the hospital",,nan,60.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_CT_MED_A,"Patients who ""Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Agree"" they understood their medications when they left the hospital",,nan,33.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_CT_MED_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their medications when they left the hospital",,nan,3.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_CT_MED_SA,"Patients who ""Strongly Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Strongly Agree"" they understood their medications when they left the hospital",,nan,64.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_CLEAN_HSP_A_P,"Patients who reported that their room and bathroom were ""Always"" clean","Room was ""always"" clean",,nan,78.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_CLEAN_HSP_SN_P,"Patients who reported that their room and bathroom were ""Sometimes"" or ""Never"" clean","Room was ""sometimes"" or ""never"" clean",,nan,4.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_CLEAN_HSP_U_P,"Patients who reported that their room and bathroom were ""Usually"" clean","Room was ""usually"" clean",,nan,18.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_CLEAN_LINEAR_SCORE,Cleanliness - linear mean score,Cleanliness - linear mean score,,nan,,nan,91,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_CLEAN_STAR_RATING,Cleanliness - star rating,Cleanliness - star rating,4.0,nan,,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_QUIET_HSP_A_P,"Patients who reported that the area around their room was ""Always"" quiet at night","""Always"" quiet at night",,nan,60.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_QUIET_HSP_SN_P,"Patients who reported that the area around their room was ""Sometimes"" or ""Never"" quiet at night","""Sometimes"" or ""never"" quiet at night",,nan,7.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_QUIET_HSP_U_P,"Patients who reported that the area around their room was ""Usually"" quiet at night","""Usually"" quiet at night",,nan,33.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_QUIET_LINEAR_SCORE,Quietness - linear mean score,Quietness - linear mean score,,nan,,nan,83,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_QUIET_STAR_RATING,Quietness - star rating,Quietness - star rating,3.0,nan,,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_HSP_RATING_0_6,Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""6"" or lower (low)",,nan,4.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_HSP_RATING_7_8,Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""7"" or ""8"" (medium)",,nan,9.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_HSP_RATING_9_10,Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""9"" or ""10"" (high)",,nan,87.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_HSP_RATING_LINEAR_SCORE,Overall hospital rating - linear mean score,Overall hospital rating - linear mean score,,nan,,nan,94,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_HSP_RATING_STAR_RATING,Overall hospital rating - star rating,Overall hospital rating - star rating,5.0,nan,,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_RECMND_DN,"Patients who reported NO, they would probably not or definitely not recommend the hospital","""NO"", patients would not recommend the hospital (they probably would not or definitely would not recommend it)",,nan,2.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_RECMND_DY,"Patients who reported YES, they would definitely recommend the hospital","""YES"", patients would definitely recommend the hospital",,nan,92.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_RECMND_PY,"Patients who reported YES, they would probably recommend the hospital","""YES"", patients would probably recommend the hospital",,nan,6.0,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_RECMND_LINEAR_SCORE,Recommend hospital - linear mean score,Recommend hospital - linear mean score,,nan,,nan,96,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_RECMND_STAR_RATING,Recommend hospital - star rating,Recommend hospital - star rating,5.0,nan,,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50146,CITY OF HOPE HELFORD CLINICAL RESEARCH HOSPITAL,1500 E DUARTE ROAD,DUARTE,CA,91010,LOS ANGELES,(626) 359-8111,H_STAR_RATING,Summary star rating,Summary star rating,4.0,nan,,nan,Not Applicable,391,nan,21,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_1_A_P,"Patients who reported that their nurses ""Always"" communicated well","Nurses ""always"" communicated well",,nan,80.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_1_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" communicated well","Nurses ""sometimes"" or ""never"" communicated well",,nan,2.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_1_U_P,"Patients who reported that their nurses ""Usually"" communicated well","Nurses ""usually"" communicated well",,nan,18.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_1_LINEAR_SCORE,Nurse communication - linear mean score,Nurse communication - linear mean score,,nan,,nan,93,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_1_STAR_RATING,Nurse communication - star rating,Nurse communication - star rating,4.0,nan,,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_NURSE_RESPECT_A_P,"Patients who reported that their nurses ""Always"" treated them with courtesy and respect","Nurses ""always"" treated them with courtesy and  respect",,nan,86.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_NURSE_RESPECT_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never""  treated them with courtesy and respect","Nurses ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,1.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_NURSE_RESPECT_U_P,"Patients who reported that their nurses ""Usually""  treated them with courtesy and respect","Nurses ""usually""  treated them with courtesy and  respect",,nan,13.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_NURSE_LISTEN_A_P,"Patients who reported that their nurses ""Always"" listened carefully to them","Nurses ""always"" listened carefully",,nan,76.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_NURSE_LISTEN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" listened carefully to them","Nurses ""sometimes"" or ""never"" listened carefully",,nan,2.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_NURSE_LISTEN_U_P,"Patients who reported that their nurses ""Usually"" listened carefully to them","Nurses ""usually"" listened carefully",,nan,22.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_NURSE_EXPLAIN_A_P,"Patients who reported that their nurses ""Always"" explained things in a way they could understand","Nurses ""always"" explained things so they could understand",,nan,78.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_NURSE_EXPLAIN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" explained things in a way they could understand","Nurses ""sometimes"" or ""never"" explained things so they could understand",,nan,4.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_NURSE_EXPLAIN_U_P,"Patients who reported that their nurses ""Usually"" explained things in a way they could understand","Nurses ""usually"" explained things so they could understand",,nan,18.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_2_A_P,"Patients who reported that their doctors ""Always"" communicated well","Doctors ""always"" communicated well",,nan,86.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_2_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" communicated well","Doctors ""sometimes"" or ""never"" communicated well",,nan,2.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_2_U_P,"Patients who reported that their doctors ""Usually"" communicated well","Doctors ""usually"" communicated well",,nan,12.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_2_LINEAR_SCORE,Doctor communication - linear mean score,Doctor communication - linear mean score,,nan,,nan,94,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_2_STAR_RATING,Doctor communication - star rating,Doctor communication - star rating,4.0,nan,,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_DOCTOR_RESPECT_A_P,"Patients who reported that their doctors ""Always"" treated them with courtesy and respect","Doctors ""always"" treated them with courtesy and  respect",,nan,92.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_DOCTOR_RESPECT_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never""  treated them with courtesy and respect","Doctors ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,2.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_DOCTOR_RESPECT_U_P,"Patients who reported that their doctors ""Usually""  treated them with courtesy and respect","Doctors ""usually""  treated them with courtesy and  respect",,nan,6.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_DOCTOR_LISTEN_A_P,"Patients who reported that their doctors ""Always"" listened carefully to them","Doctors ""always"" listened carefully",,nan,84.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_DOCTOR_LISTEN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" listened carefully to them","Doctors ""sometimes"" or ""never"" listened carefully",,nan,3.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_DOCTOR_LISTEN_U_P,"Patients who reported that their doctors ""Usually"" listened carefully to them","Doctors ""usually"" listened carefully",,nan,13.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_DOCTOR_EXPLAIN_A_P,"Patients who reported that their doctors ""Always"" explained things in a way they could understand","Doctors ""always"" explained things so they could understand",,nan,82.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_DOCTOR_EXPLAIN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" explained things in a way they could understand","Doctors ""sometimes"" or ""never"" explained things so they could understand",,nan,2.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_DOCTOR_EXPLAIN_U_P,"Patients who reported that their doctors ""Usually"" explained things in a way they could understand","Doctors ""usually"" explained things so they could understand",,nan,16.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_3_A_P,"Patients who reported that they ""Always"" received help as soon as they wanted","Patients ""always"" received help as soon as they wanted",,nan,59.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_3_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help as soon as they wanted","Patients ""sometimes"" or ""never"" received help as soon as they wanted",,nan,11.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_3_U_P,"Patients who reported that they ""Usually"" received help as soon as they wanted","Patients ""usually"" received help as soon as they wanted",,nan,30.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_3_LINEAR_SCORE,Staff responsiveness - linear mean score,Staff responsiveness - linear mean score,,nan,,nan,83,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_3_STAR_RATING,Staff responsiveness - star rating,Staff responsiveness - star rating,3.0,nan,,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_CALL_BUTTON_A_P,"Patients who reported that they ""Always"" received help after using the call button as soon as they wanted","Patients ""always"" received call button help as soon as they wanted",,nan,65.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_CALL_BUTTON_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help after using the call button as soon as they wanted","Patients ""sometimes"" or ""never"" received call button help as soon as they wanted",,nan,7.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_CALL_BUTTON_U_P,"Patients who reported that they ""Usually"" received help after using the call button as soon as they wanted","Patients ""usually"" received call button help as soon as they wanted",,nan,28.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_BATH_HELP_A_P,"Patients who reported that they ""Always"" received bathroom help as soon as they wanted","Patients ""always"" received bathroom help as soon as they wanted",,nan,54.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_BATH_HELP_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received bathroom help as soon as they wanted","Patients ""sometimes"" or ""never"" received bathroom help as soon as they wanted",,nan,15.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_BATH_HELP_U_P,"Patients who reported that they ""Usually"" received bathroom help as soon as they wanted","Patients ""usually"" received bathroom help as soon as they wanted",,nan,31.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_5_A_P,"Patients who reported that staff ""Always"" explained about medicines before giving it to them","Staff ""always"" explained",,nan,68.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_5_SN_P,"Patients who reported that staff ""Sometimes"" or ""Never"" explained about medicines before giving it to them","Staff ""sometimes"" or ""never"" explained",,nan,11.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_5_U_P,"Patients who reported that staff ""Usually"" explained about medicines before giving it to them","Staff ""usually"" explained",,nan,21.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_5_LINEAR_SCORE,Communication about medicines - linear mean score,Communication about medicines - linear mean score,,nan,,nan,84,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_5_STAR_RATING,Communication about medicines - star rating,Communication about medicines - star rating,4.0,nan,,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_MED_FOR_A_P,"Patients who reported that when receiving new medication the staff ""Always"" communicated what the medication was for","Staff ""always"" explained new medications",,nan,80.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_MED_FOR_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" communicated what the medication was for","Staff ""sometimes"" or ""never"" explained new medications",,nan,2.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_MED_FOR_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" communicated what the medication was for.","Staff ""usually"" explained new medications",,nan,18.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_SIDE_EFFECTS_A_P,"Patients who reported that when receiving new medication the staff ""Always"" discussed possible side effects","Staff ""always"" explained possible side effects",,nan,56.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_SIDE_EFFECTS_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" discussed possible side effects","Staff ""sometimes"" or ""never"" explained possible side effects",,nan,19.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_SIDE_EFFECTS_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" discussed possible side effects","Staff ""usually"" explained possible side effects",,nan,25.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_6_N_P,"Patients who reported that NO, they were not given information about what to do during their recovery at home","No, staff ""did not"" give patients this information",,nan,10.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_6_Y_P,"Patients who reported that YES, they were given information about what to do during their recovery at home","Yes, staff ""did"" give patients this information",,nan,90.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_6_LINEAR_SCORE,Discharge information - linear mean score,Discharge information - linear mean score,,nan,,nan,90,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_6_STAR_RATING,Discharge information - star rating,Discharge information - star rating,4.0,nan,,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_DISCH_HELP_N_P,"Patients who reported that NO, they did not discuss whether they would need help after discharge","No, staff ""did not"" give patients information about help after discharge",,nan,14.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_DISCH_HELP_Y_P,"Patients who reported that YES, they did discuss whether they would need help after discharge","Yes, staff ""did"" give patients information about help after discharge",,nan,86.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_SYMPTOMS_N_P,"Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge","No, staff ""did not"" give patients information about possible symptoms",,nan,6.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_SYMPTOMS_Y_P,"Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge","Yes, staff ""did"" give patients information about possible symptoms",,nan,94.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_7_A,"Patients who ""Agree"" they understood their care when they left the hospital","Patients who ""Agree"" they understood their care when they left the hospital",,nan,39.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_7_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital",,nan,3.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_7_SA,"Patients who ""Strongly Agree"" they understood their care when they left the hospital","Patients who ""Strongly Agree"" they understood their care when they left the hospital",,nan,58.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_7_LINEAR_SCORE,Care transition - linear mean score,Care transition - linear mean score,,nan,,nan,84,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_COMP_7_STAR_RATING,Care transition - star rating,Care transition - star rating,4.0,nan,,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_CT_PREFER_A,"Patients who ""Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Agree"" that staff took their preferences into account",,nan,44.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_CT_PREFER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Disagree"" or ""Strongly Disagree"" that staff took their preferences into account",,nan,3.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_CT_PREFER_SA,"Patients who ""Strongly Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Strongly Agree"" that staff took their preferences into account",,nan,53.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_CT_UNDER_A,"Patients who ""Agree"" that they understood their responsiblities in managing their health","Patients who ""Agree"" they understood their responsiblities when they left the hospital",,nan,42.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_CT_UNDER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood their responsiblities in managing their health","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their responsiblities when they left the hospital",,nan,3.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_CT_UNDER_SA,"Patients who ""Strongly Agree"" that they understood their responsiblities in managing their health","Patients who ""Strongly Agree"" they understood their responsiblities when they left the hospital",,nan,55.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_CT_MED_A,"Patients who ""Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Agree"" they understood their medications when they left the hospital",,nan,29.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_CT_MED_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their medications when they left the hospital",,nan,4.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_CT_MED_SA,"Patients who ""Strongly Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Strongly Agree"" they understood their medications when they left the hospital",,nan,67.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_CLEAN_HSP_A_P,"Patients who reported that their room and bathroom were ""Always"" clean","Room was ""always"" clean",,nan,72.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_CLEAN_HSP_SN_P,"Patients who reported that their room and bathroom were ""Sometimes"" or ""Never"" clean","Room was ""sometimes"" or ""never"" clean",,nan,7.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_CLEAN_HSP_U_P,"Patients who reported that their room and bathroom were ""Usually"" clean","Room was ""usually"" clean",,nan,21.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_CLEAN_LINEAR_SCORE,Cleanliness - linear mean score,Cleanliness - linear mean score,,nan,,nan,88,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_CLEAN_STAR_RATING,Cleanliness - star rating,Cleanliness - star rating,3.0,nan,,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_QUIET_HSP_A_P,"Patients who reported that the area around their room was ""Always"" quiet at night","""Always"" quiet at night",,nan,52.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_QUIET_HSP_SN_P,"Patients who reported that the area around their room was ""Sometimes"" or ""Never"" quiet at night","""Sometimes"" or ""never"" quiet at night",,nan,11.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_QUIET_HSP_U_P,"Patients who reported that the area around their room was ""Usually"" quiet at night","""Usually"" quiet at night",,nan,37.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_QUIET_LINEAR_SCORE,Quietness - linear mean score,Quietness - linear mean score,,nan,,nan,80,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_QUIET_STAR_RATING,Quietness - star rating,Quietness - star rating,2.0,nan,,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_HSP_RATING_0_6,Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""6"" or lower (low)",,nan,2.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_HSP_RATING_7_8,Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""7"" or ""8"" (medium)",,nan,21.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_HSP_RATING_9_10,Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""9"" or ""10"" (high)",,nan,77.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_HSP_RATING_LINEAR_SCORE,Overall hospital rating - linear mean score,Overall hospital rating - linear mean score,,nan,,nan,92,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_HSP_RATING_STAR_RATING,Overall hospital rating - star rating,Overall hospital rating - star rating,4.0,nan,,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_RECMND_DN,"Patients who reported NO, they would probably not or definitely not recommend the hospital","""NO"", patients would not recommend the hospital (they probably would not or definitely would not recommend it)",,nan,1.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_RECMND_DY,"Patients who reported YES, they would definitely recommend the hospital","""YES"", patients would definitely recommend the hospital",,nan,82.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_RECMND_PY,"Patients who reported YES, they would probably recommend the hospital","""YES"", patients would probably recommend the hospital",,nan,17.0,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_RECMND_LINEAR_SCORE,Recommend hospital - linear mean score,Recommend hospital - linear mean score,,nan,,nan,94,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_RECMND_STAR_RATING,Recommend hospital - star rating,Recommend hospital - star rating,5.0,nan,,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
50660,USC KENNETH NORRIS JR CANCER HOSPITAL,1441 EASTLAKE AVE,LOS ANGELES,CA,90089,LOS ANGELES,(323) 865-3000,H_STAR_RATING,Summary star rating,Summary star rating,4.0,nan,,nan,Not Applicable,173,nan,14,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_1_A_P,"Patients who reported that their nurses ""Always"" communicated well","Nurses ""always"" communicated well",,nan,75.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_1_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" communicated well","Nurses ""sometimes"" or ""never"" communicated well",,nan,7.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_1_U_P,"Patients who reported that their nurses ""Usually"" communicated well","Nurses ""usually"" communicated well",,nan,18.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_1_LINEAR_SCORE,Nurse communication - linear mean score,Nurse communication - linear mean score,,nan,,nan,89,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_1_STAR_RATING,Nurse communication - star rating,Nurse communication - star rating,2.0,nan,,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_NURSE_RESPECT_A_P,"Patients who reported that their nurses ""Always"" treated them with courtesy and respect","Nurses ""always"" treated them with courtesy and  respect",,nan,82.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_NURSE_RESPECT_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never""  treated them with courtesy and respect","Nurses ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,5.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_NURSE_RESPECT_U_P,"Patients who reported that their nurses ""Usually""  treated them with courtesy and respect","Nurses ""usually""  treated them with courtesy and  respect",,nan,13.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_NURSE_LISTEN_A_P,"Patients who reported that their nurses ""Always"" listened carefully to them","Nurses ""always"" listened carefully",,nan,71.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_NURSE_LISTEN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" listened carefully to them","Nurses ""sometimes"" or ""never"" listened carefully",,nan,8.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_NURSE_LISTEN_U_P,"Patients who reported that their nurses ""Usually"" listened carefully to them","Nurses ""usually"" listened carefully",,nan,21.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_NURSE_EXPLAIN_A_P,"Patients who reported that their nurses ""Always"" explained things in a way they could understand","Nurses ""always"" explained things so they could understand",,nan,71.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_NURSE_EXPLAIN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" explained things in a way they could understand","Nurses ""sometimes"" or ""never"" explained things so they could understand",,nan,9.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_NURSE_EXPLAIN_U_P,"Patients who reported that their nurses ""Usually"" explained things in a way they could understand","Nurses ""usually"" explained things so they could understand",,nan,20.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_2_A_P,"Patients who reported that their doctors ""Always"" communicated well","Doctors ""always"" communicated well",,nan,81.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_2_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" communicated well","Doctors ""sometimes"" or ""never"" communicated well",,nan,6.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_2_U_P,"Patients who reported that their doctors ""Usually"" communicated well","Doctors ""usually"" communicated well",,nan,13.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_2_LINEAR_SCORE,Doctor communication - linear mean score,Doctor communication - linear mean score,,nan,,nan,91,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_2_STAR_RATING,Doctor communication - star rating,Doctor communication - star rating,3.0,nan,,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_DOCTOR_RESPECT_A_P,"Patients who reported that their doctors ""Always"" treated them with courtesy and respect","Doctors ""always"" treated them with courtesy and  respect",,nan,87.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_DOCTOR_RESPECT_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never""  treated them with courtesy and respect","Doctors ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,4.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_DOCTOR_RESPECT_U_P,"Patients who reported that their doctors ""Usually""  treated them with courtesy and respect","Doctors ""usually""  treated them with courtesy and  respect",,nan,9.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_DOCTOR_LISTEN_A_P,"Patients who reported that their doctors ""Always"" listened carefully to them","Doctors ""always"" listened carefully",,nan,80.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_DOCTOR_LISTEN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" listened carefully to them","Doctors ""sometimes"" or ""never"" listened carefully",,nan,7.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_DOCTOR_LISTEN_U_P,"Patients who reported that their doctors ""Usually"" listened carefully to them","Doctors ""usually"" listened carefully",,nan,13.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_DOCTOR_EXPLAIN_A_P,"Patients who reported that their doctors ""Always"" explained things in a way they could understand","Doctors ""always"" explained things so they could understand",,nan,77.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_DOCTOR_EXPLAIN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" explained things in a way they could understand","Doctors ""sometimes"" or ""never"" explained things so they could understand",,nan,7.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_DOCTOR_EXPLAIN_U_P,"Patients who reported that their doctors ""Usually"" explained things in a way they could understand","Doctors ""usually"" explained things so they could understand",,nan,16.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_3_A_P,"Patients who reported that they ""Always"" received help as soon as they wanted","Patients ""always"" received help as soon as they wanted",,nan,56.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_3_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help as soon as they wanted","Patients ""sometimes"" or ""never"" received help as soon as they wanted",,nan,18.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_3_U_P,"Patients who reported that they ""Usually"" received help as soon as they wanted","Patients ""usually"" received help as soon as they wanted",,nan,26.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_3_LINEAR_SCORE,Staff responsiveness - linear mean score,Staff responsiveness - linear mean score,,nan,,nan,78,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_3_STAR_RATING,Staff responsiveness - star rating,Staff responsiveness - star rating,1.0,nan,,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_CALL_BUTTON_A_P,"Patients who reported that they ""Always"" received help after using the call button as soon as they wanted","Patients ""always"" received call button help as soon as they wanted",,nan,55.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_CALL_BUTTON_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help after using the call button as soon as they wanted","Patients ""sometimes"" or ""never"" received call button help as soon as they wanted",,nan,16.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_CALL_BUTTON_U_P,"Patients who reported that they ""Usually"" received help after using the call button as soon as they wanted","Patients ""usually"" received call button help as soon as they wanted",,nan,29.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_BATH_HELP_A_P,"Patients who reported that they ""Always"" received bathroom help as soon as they wanted","Patients ""always"" received bathroom help as soon as they wanted",,nan,58.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_BATH_HELP_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received bathroom help as soon as they wanted","Patients ""sometimes"" or ""never"" received bathroom help as soon as they wanted",,nan,21.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_BATH_HELP_U_P,"Patients who reported that they ""Usually"" received bathroom help as soon as they wanted","Patients ""usually"" received bathroom help as soon as they wanted",,nan,21.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_5_A_P,"Patients who reported that staff ""Always"" explained about medicines before giving it to them","Staff ""always"" explained",,nan,60.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_5_SN_P,"Patients who reported that staff ""Sometimes"" or ""Never"" explained about medicines before giving it to them","Staff ""sometimes"" or ""never"" explained",,nan,24.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_5_U_P,"Patients who reported that staff ""Usually"" explained about medicines before giving it to them","Staff ""usually"" explained",,nan,16.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_5_LINEAR_SCORE,Communication about medicines - linear mean score,Communication about medicines - linear mean score,,nan,,nan,74,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_5_STAR_RATING,Communication about medicines - star rating,Communication about medicines - star rating,2.0,nan,,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_MED_FOR_A_P,"Patients who reported that when receiving new medication the staff ""Always"" communicated what the medication was for","Staff ""always"" explained new medications",,nan,73.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_MED_FOR_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" communicated what the medication was for","Staff ""sometimes"" or ""never"" explained new medications",,nan,13.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_MED_FOR_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" communicated what the medication was for.","Staff ""usually"" explained new medications",,nan,14.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_SIDE_EFFECTS_A_P,"Patients who reported that when receiving new medication the staff ""Always"" discussed possible side effects","Staff ""always"" explained possible side effects",,nan,47.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_SIDE_EFFECTS_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" discussed possible side effects","Staff ""sometimes"" or ""never"" explained possible side effects",,nan,36.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_SIDE_EFFECTS_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" discussed possible side effects","Staff ""usually"" explained possible side effects",,nan,17.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_6_N_P,"Patients who reported that NO, they were not given information about what to do during their recovery at home","No, staff ""did not"" give patients this information",,nan,17.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_6_Y_P,"Patients who reported that YES, they were given information about what to do during their recovery at home","Yes, staff ""did"" give patients this information",,nan,83.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_6_LINEAR_SCORE,Discharge information - linear mean score,Discharge information - linear mean score,,nan,,nan,83,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_6_STAR_RATING,Discharge information - star rating,Discharge information - star rating,2.0,nan,,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_DISCH_HELP_N_P,"Patients who reported that NO, they did not discuss whether they would need help after discharge","No, staff ""did not"" give patients information about help after discharge",,nan,20.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_DISCH_HELP_Y_P,"Patients who reported that YES, they did discuss whether they would need help after discharge","Yes, staff ""did"" give patients information about help after discharge",,nan,80.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_SYMPTOMS_N_P,"Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge","No, staff ""did not"" give patients information about possible symptoms",,nan,14.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_SYMPTOMS_Y_P,"Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge","Yes, staff ""did"" give patients information about possible symptoms",,nan,86.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_7_A,"Patients who ""Agree"" they understood their care when they left the hospital","Patients who ""Agree"" they understood their care when they left the hospital",,nan,36.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_7_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital",,nan,8.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_7_SA,"Patients who ""Strongly Agree"" they understood their care when they left the hospital","Patients who ""Strongly Agree"" they understood their care when they left the hospital",,nan,56.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_7_LINEAR_SCORE,Care transition - linear mean score,Care transition - linear mean score,,nan,,nan,82,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_COMP_7_STAR_RATING,Care transition - star rating,Care transition - star rating,3.0,nan,,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_CT_PREFER_A,"Patients who ""Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Agree"" that staff took their preferences into account",,nan,41.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_CT_PREFER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Disagree"" or ""Strongly Disagree"" that staff took their preferences into account",,nan,10.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_CT_PREFER_SA,"Patients who ""Strongly Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Strongly Agree"" that staff took their preferences into account",,nan,49.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_CT_UNDER_A,"Patients who ""Agree"" that they understood their responsiblities in managing their health","Patients who ""Agree"" they understood their responsiblities when they left the hospital",,nan,36.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_CT_UNDER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood their responsiblities in managing their health","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their responsiblities when they left the hospital",,nan,7.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_CT_UNDER_SA,"Patients who ""Strongly Agree"" that they understood their responsiblities in managing their health","Patients who ""Strongly Agree"" they understood their responsiblities when they left the hospital",,nan,57.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_CT_MED_A,"Patients who ""Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Agree"" they understood their medications when they left the hospital",,nan,32.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_CT_MED_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their medications when they left the hospital",,nan,6.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_CT_MED_SA,"Patients who ""Strongly Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Strongly Agree"" they understood their medications when they left the hospital",,nan,62.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_CLEAN_HSP_A_P,"Patients who reported that their room and bathroom were ""Always"" clean","Room was ""always"" clean",,nan,69.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_CLEAN_HSP_SN_P,"Patients who reported that their room and bathroom were ""Sometimes"" or ""Never"" clean","Room was ""sometimes"" or ""never"" clean",,nan,11.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_CLEAN_HSP_U_P,"Patients who reported that their room and bathroom were ""Usually"" clean","Room was ""usually"" clean",,nan,20.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_CLEAN_LINEAR_SCORE,Cleanliness - linear mean score,Cleanliness - linear mean score,,nan,,nan,85,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_CLEAN_STAR_RATING,Cleanliness - star rating,Cleanliness - star rating,2.0,nan,,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_QUIET_HSP_A_P,"Patients who reported that the area around their room was ""Always"" quiet at night","""Always"" quiet at night",,nan,63.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_QUIET_HSP_SN_P,"Patients who reported that the area around their room was ""Sometimes"" or ""Never"" quiet at night","""Sometimes"" or ""never"" quiet at night",,nan,11.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_QUIET_HSP_U_P,"Patients who reported that the area around their room was ""Usually"" quiet at night","""Usually"" quiet at night",,nan,26.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_QUIET_LINEAR_SCORE,Quietness - linear mean score,Quietness - linear mean score,,nan,,nan,83,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_QUIET_STAR_RATING,Quietness - star rating,Quietness - star rating,3.0,nan,,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_HSP_RATING_0_6,Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""6"" or lower (low)",,nan,11.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_HSP_RATING_7_8,Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""7"" or ""8"" (medium)",,nan,20.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_HSP_RATING_9_10,Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""9"" or ""10"" (high)",,nan,69.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_HSP_RATING_LINEAR_SCORE,Overall hospital rating - linear mean score,Overall hospital rating - linear mean score,,nan,,nan,87,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_HSP_RATING_STAR_RATING,Overall hospital rating - star rating,Overall hospital rating - star rating,3.0,nan,,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_RECMND_DN,"Patients who reported NO, they would probably not or definitely not recommend the hospital","""NO"", patients would not recommend the hospital (they probably would not or definitely would not recommend it)",,nan,7.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_RECMND_DY,"Patients who reported YES, they would definitely recommend the hospital","""YES"", patients would definitely recommend the hospital",,nan,73.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_RECMND_PY,"Patients who reported YES, they would probably recommend the hospital","""YES"", patients would probably recommend the hospital",,nan,20.0,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_RECMND_LINEAR_SCORE,Recommend hospital - linear mean score,Recommend hospital - linear mean score,,nan,,nan,88,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_RECMND_STAR_RATING,Recommend hospital - star rating,Recommend hospital - star rating,3.0,nan,,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100079,UNIV OF MIAMI HOSPITAL AND CLINICS-SYLVESTER COMPR,1475 NW 12TH AVE,MIAMI,FL,33136,MIAMI-DADE,(305) 243-1000,H_STAR_RATING,Summary star rating,Summary star rating,2.0,nan,,nan,Not Applicable,2033,nan,15,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_1_A_P,"Patients who reported that their nurses ""Always"" communicated well","Nurses ""always"" communicated well",,nan,83.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_1_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" communicated well","Nurses ""sometimes"" or ""never"" communicated well",,nan,3.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_1_U_P,"Patients who reported that their nurses ""Usually"" communicated well","Nurses ""usually"" communicated well",,nan,14.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_1_LINEAR_SCORE,Nurse communication - linear mean score,Nurse communication - linear mean score,,nan,,nan,93,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_1_STAR_RATING,Nurse communication - star rating,Nurse communication - star rating,4.0,nan,,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_NURSE_RESPECT_A_P,"Patients who reported that their nurses ""Always"" treated them with courtesy and respect","Nurses ""always"" treated them with courtesy and  respect",,nan,90.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_NURSE_RESPECT_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never""  treated them with courtesy and respect","Nurses ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,2.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_NURSE_RESPECT_U_P,"Patients who reported that their nurses ""Usually""  treated them with courtesy and respect","Nurses ""usually""  treated them with courtesy and  respect",,nan,8.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_NURSE_LISTEN_A_P,"Patients who reported that their nurses ""Always"" listened carefully to them","Nurses ""always"" listened carefully",,nan,80.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_NURSE_LISTEN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" listened carefully to them","Nurses ""sometimes"" or ""never"" listened carefully",,nan,3.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_NURSE_LISTEN_U_P,"Patients who reported that their nurses ""Usually"" listened carefully to them","Nurses ""usually"" listened carefully",,nan,17.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_NURSE_EXPLAIN_A_P,"Patients who reported that their nurses ""Always"" explained things in a way they could understand","Nurses ""always"" explained things so they could understand",,nan,79.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_NURSE_EXPLAIN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" explained things in a way they could understand","Nurses ""sometimes"" or ""never"" explained things so they could understand",,nan,3.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_NURSE_EXPLAIN_U_P,"Patients who reported that their nurses ""Usually"" explained things in a way they could understand","Nurses ""usually"" explained things so they could understand",,nan,18.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_2_A_P,"Patients who reported that their doctors ""Always"" communicated well","Doctors ""always"" communicated well",,nan,85.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_2_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" communicated well","Doctors ""sometimes"" or ""never"" communicated well",,nan,2.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_2_U_P,"Patients who reported that their doctors ""Usually"" communicated well","Doctors ""usually"" communicated well",,nan,13.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_2_LINEAR_SCORE,Doctor communication - linear mean score,Doctor communication - linear mean score,,nan,,nan,94,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_2_STAR_RATING,Doctor communication - star rating,Doctor communication - star rating,4.0,nan,,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_DOCTOR_RESPECT_A_P,"Patients who reported that their doctors ""Always"" treated them with courtesy and respect","Doctors ""always"" treated them with courtesy and  respect",,nan,92.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_DOCTOR_RESPECT_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never""  treated them with courtesy and respect","Doctors ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,1.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_DOCTOR_RESPECT_U_P,"Patients who reported that their doctors ""Usually""  treated them with courtesy and respect","Doctors ""usually""  treated them with courtesy and  respect",,nan,7.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_DOCTOR_LISTEN_A_P,"Patients who reported that their doctors ""Always"" listened carefully to them","Doctors ""always"" listened carefully",,nan,84.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_DOCTOR_LISTEN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" listened carefully to them","Doctors ""sometimes"" or ""never"" listened carefully",,nan,2.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_DOCTOR_LISTEN_U_P,"Patients who reported that their doctors ""Usually"" listened carefully to them","Doctors ""usually"" listened carefully",,nan,14.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_DOCTOR_EXPLAIN_A_P,"Patients who reported that their doctors ""Always"" explained things in a way they could understand","Doctors ""always"" explained things so they could understand",,nan,79.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_DOCTOR_EXPLAIN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" explained things in a way they could understand","Doctors ""sometimes"" or ""never"" explained things so they could understand",,nan,4.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_DOCTOR_EXPLAIN_U_P,"Patients who reported that their doctors ""Usually"" explained things in a way they could understand","Doctors ""usually"" explained things so they could understand",,nan,17.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_3_A_P,"Patients who reported that they ""Always"" received help as soon as they wanted","Patients ""always"" received help as soon as they wanted",,nan,73.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_3_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help as soon as they wanted","Patients ""sometimes"" or ""never"" received help as soon as they wanted",,nan,6.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_3_U_P,"Patients who reported that they ""Usually"" received help as soon as they wanted","Patients ""usually"" received help as soon as they wanted",,nan,21.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_3_LINEAR_SCORE,Staff responsiveness - linear mean score,Staff responsiveness - linear mean score,,nan,,nan,89,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_3_STAR_RATING,Staff responsiveness - star rating,Staff responsiveness - star rating,4.0,nan,,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_CALL_BUTTON_A_P,"Patients who reported that they ""Always"" received help after using the call button as soon as they wanted","Patients ""always"" received call button help as soon as they wanted",,nan,72.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_CALL_BUTTON_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help after using the call button as soon as they wanted","Patients ""sometimes"" or ""never"" received call button help as soon as they wanted",,nan,4.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_CALL_BUTTON_U_P,"Patients who reported that they ""Usually"" received help after using the call button as soon as they wanted","Patients ""usually"" received call button help as soon as they wanted",,nan,24.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_BATH_HELP_A_P,"Patients who reported that they ""Always"" received bathroom help as soon as they wanted","Patients ""always"" received bathroom help as soon as they wanted",,nan,74.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_BATH_HELP_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received bathroom help as soon as they wanted","Patients ""sometimes"" or ""never"" received bathroom help as soon as they wanted",,nan,8.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_BATH_HELP_U_P,"Patients who reported that they ""Usually"" received bathroom help as soon as they wanted","Patients ""usually"" received bathroom help as soon as they wanted",,nan,18.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_5_A_P,"Patients who reported that staff ""Always"" explained about medicines before giving it to them","Staff ""always"" explained",,nan,70.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_5_SN_P,"Patients who reported that staff ""Sometimes"" or ""Never"" explained about medicines before giving it to them","Staff ""sometimes"" or ""never"" explained",,nan,13.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_5_U_P,"Patients who reported that staff ""Usually"" explained about medicines before giving it to them","Staff ""usually"" explained",,nan,17.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_5_LINEAR_SCORE,Communication about medicines - linear mean score,Communication about medicines - linear mean score,,nan,,nan,83,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_5_STAR_RATING,Communication about medicines - star rating,Communication about medicines - star rating,4.0,nan,,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_MED_FOR_A_P,"Patients who reported that when receiving new medication the staff ""Always"" communicated what the medication was for","Staff ""always"" explained new medications",,nan,84.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_MED_FOR_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" communicated what the medication was for","Staff ""sometimes"" or ""never"" explained new medications",,nan,4.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_MED_FOR_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" communicated what the medication was for.","Staff ""usually"" explained new medications",,nan,12.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_SIDE_EFFECTS_A_P,"Patients who reported that when receiving new medication the staff ""Always"" discussed possible side effects","Staff ""always"" explained possible side effects",,nan,56.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_SIDE_EFFECTS_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" discussed possible side effects","Staff ""sometimes"" or ""never"" explained possible side effects",,nan,22.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_SIDE_EFFECTS_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" discussed possible side effects","Staff ""usually"" explained possible side effects",,nan,22.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_6_N_P,"Patients who reported that NO, they were not given information about what to do during their recovery at home","No, staff ""did not"" give patients this information",,nan,9.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_6_Y_P,"Patients who reported that YES, they were given information about what to do during their recovery at home","Yes, staff ""did"" give patients this information",,nan,91.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_6_LINEAR_SCORE,Discharge information - linear mean score,Discharge information - linear mean score,,nan,,nan,91,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_6_STAR_RATING,Discharge information - star rating,Discharge information - star rating,4.0,nan,,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_DISCH_HELP_N_P,"Patients who reported that NO, they did not discuss whether they would need help after discharge","No, staff ""did not"" give patients information about help after discharge",,nan,10.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_DISCH_HELP_Y_P,"Patients who reported that YES, they did discuss whether they would need help after discharge","Yes, staff ""did"" give patients information about help after discharge",,nan,90.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_SYMPTOMS_N_P,"Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge","No, staff ""did not"" give patients information about possible symptoms",,nan,7.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_SYMPTOMS_Y_P,"Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge","Yes, staff ""did"" give patients information about possible symptoms",,nan,93.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_7_A,"Patients who ""Agree"" they understood their care when they left the hospital","Patients who ""Agree"" they understood their care when they left the hospital",,nan,35.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_7_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital",,nan,4.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_7_SA,"Patients who ""Strongly Agree"" they understood their care when they left the hospital","Patients who ""Strongly Agree"" they understood their care when they left the hospital",,nan,61.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_7_LINEAR_SCORE,Care transition - linear mean score,Care transition - linear mean score,,nan,,nan,85,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_COMP_7_STAR_RATING,Care transition - star rating,Care transition - star rating,4.0,nan,,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_CT_PREFER_A,"Patients who ""Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Agree"" that staff took their preferences into account",,nan,40.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_CT_PREFER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Disagree"" or ""Strongly Disagree"" that staff took their preferences into account",,nan,5.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_CT_PREFER_SA,"Patients who ""Strongly Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Strongly Agree"" that staff took their preferences into account",,nan,55.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_CT_UNDER_A,"Patients who ""Agree"" that they understood their responsiblities in managing their health","Patients who ""Agree"" they understood their responsiblities when they left the hospital",,nan,36.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_CT_UNDER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood their responsiblities in managing their health","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their responsiblities when they left the hospital",,nan,4.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_CT_UNDER_SA,"Patients who ""Strongly Agree"" that they understood their responsiblities in managing their health","Patients who ""Strongly Agree"" they understood their responsiblities when they left the hospital",,nan,60.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_CT_MED_A,"Patients who ""Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Agree"" they understood their medications when they left the hospital",,nan,29.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_CT_MED_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their medications when they left the hospital",,nan,3.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_CT_MED_SA,"Patients who ""Strongly Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Strongly Agree"" they understood their medications when they left the hospital",,nan,68.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_CLEAN_HSP_A_P,"Patients who reported that their room and bathroom were ""Always"" clean","Room was ""always"" clean",,nan,76.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_CLEAN_HSP_SN_P,"Patients who reported that their room and bathroom were ""Sometimes"" or ""Never"" clean","Room was ""sometimes"" or ""never"" clean",,nan,6.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_CLEAN_HSP_U_P,"Patients who reported that their room and bathroom were ""Usually"" clean","Room was ""usually"" clean",,nan,18.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_CLEAN_LINEAR_SCORE,Cleanliness - linear mean score,Cleanliness - linear mean score,,nan,,nan,90,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_CLEAN_STAR_RATING,Cleanliness - star rating,Cleanliness - star rating,4.0,nan,,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_QUIET_HSP_A_P,"Patients who reported that the area around their room was ""Always"" quiet at night","""Always"" quiet at night",,nan,62.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_QUIET_HSP_SN_P,"Patients who reported that the area around their room was ""Sometimes"" or ""Never"" quiet at night","""Sometimes"" or ""never"" quiet at night",,nan,8.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_QUIET_HSP_U_P,"Patients who reported that the area around their room was ""Usually"" quiet at night","""Usually"" quiet at night",,nan,30.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_QUIET_LINEAR_SCORE,Quietness - linear mean score,Quietness - linear mean score,,nan,,nan,84,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_QUIET_STAR_RATING,Quietness - star rating,Quietness - star rating,3.0,nan,,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_HSP_RATING_0_6,Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""6"" or lower (low)",,nan,4.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_HSP_RATING_7_8,Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""7"" or ""8"" (medium)",,nan,12.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_HSP_RATING_9_10,Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""9"" or ""10"" (high)",,nan,84.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_HSP_RATING_LINEAR_SCORE,Overall hospital rating - linear mean score,Overall hospital rating - linear mean score,,nan,,nan,94,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_HSP_RATING_STAR_RATING,Overall hospital rating - star rating,Overall hospital rating - star rating,5.0,nan,,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_RECMND_DN,"Patients who reported NO, they would probably not or definitely not recommend the hospital","""NO"", patients would not recommend the hospital (they probably would not or definitely would not recommend it)",,nan,1.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_RECMND_DY,"Patients who reported YES, they would definitely recommend the hospital","""YES"", patients would definitely recommend the hospital",,nan,89.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_RECMND_PY,"Patients who reported YES, they would probably recommend the hospital","""YES"", patients would probably recommend the hospital",,nan,10.0,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_RECMND_LINEAR_SCORE,Recommend hospital - linear mean score,Recommend hospital - linear mean score,,nan,,nan,96,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_RECMND_STAR_RATING,Recommend hospital - star rating,Recommend hospital - star rating,5.0,nan,,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
100271,H LEE MOFFITT CANCER CENTER & RESEARCH INSTITUTE I,12902 MAGNOLIA DR,TAMPA,FL,33612,HILLSBOROUGH,(813) 979-3054,H_STAR_RATING,Summary star rating,Summary star rating,4.0,nan,,nan,Not Applicable,1137,nan,29,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_1_A_P,"Patients who reported that their nurses ""Always"" communicated well","Nurses ""always"" communicated well",,nan,91.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_1_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" communicated well","Nurses ""sometimes"" or ""never"" communicated well",,nan,0.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_1_U_P,"Patients who reported that their nurses ""Usually"" communicated well","Nurses ""usually"" communicated well",,nan,9.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_1_LINEAR_SCORE,Nurse communication - linear mean score,Nurse communication - linear mean score,,nan,,nan,97,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_1_STAR_RATING,Nurse communication - star rating,Nurse communication - star rating,5.0,nan,,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_NURSE_RESPECT_A_P,"Patients who reported that their nurses ""Always"" treated them with courtesy and respect","Nurses ""always"" treated them with courtesy and  respect",,nan,97.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_NURSE_RESPECT_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never""  treated them with courtesy and respect","Nurses ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,0.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_NURSE_RESPECT_U_P,"Patients who reported that their nurses ""Usually""  treated them with courtesy and respect","Nurses ""usually""  treated them with courtesy and  respect",,nan,3.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_NURSE_LISTEN_A_P,"Patients who reported that their nurses ""Always"" listened carefully to them","Nurses ""always"" listened carefully",,nan,89.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_NURSE_LISTEN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" listened carefully to them","Nurses ""sometimes"" or ""never"" listened carefully",,nan,0.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_NURSE_LISTEN_U_P,"Patients who reported that their nurses ""Usually"" listened carefully to them","Nurses ""usually"" listened carefully",,nan,11.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_NURSE_EXPLAIN_A_P,"Patients who reported that their nurses ""Always"" explained things in a way they could understand","Nurses ""always"" explained things so they could understand",,nan,86.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_NURSE_EXPLAIN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" explained things in a way they could understand","Nurses ""sometimes"" or ""never"" explained things so they could understand",,nan,1.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_NURSE_EXPLAIN_U_P,"Patients who reported that their nurses ""Usually"" explained things in a way they could understand","Nurses ""usually"" explained things so they could understand",,nan,13.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_2_A_P,"Patients who reported that their doctors ""Always"" communicated well","Doctors ""always"" communicated well",,nan,90.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_2_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" communicated well","Doctors ""sometimes"" or ""never"" communicated well",,nan,1.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_2_U_P,"Patients who reported that their doctors ""Usually"" communicated well","Doctors ""usually"" communicated well",,nan,9.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_2_LINEAR_SCORE,Doctor communication - linear mean score,Doctor communication - linear mean score,,nan,,nan,97,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_2_STAR_RATING,Doctor communication - star rating,Doctor communication - star rating,5.0,nan,,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_DOCTOR_RESPECT_A_P,"Patients who reported that their doctors ""Always"" treated them with courtesy and respect","Doctors ""always"" treated them with courtesy and  respect",,nan,95.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_DOCTOR_RESPECT_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never""  treated them with courtesy and respect","Doctors ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,0.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_DOCTOR_RESPECT_U_P,"Patients who reported that their doctors ""Usually""  treated them with courtesy and respect","Doctors ""usually""  treated them with courtesy and  respect",,nan,5.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_DOCTOR_LISTEN_A_P,"Patients who reported that their doctors ""Always"" listened carefully to them","Doctors ""always"" listened carefully",,nan,90.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_DOCTOR_LISTEN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" listened carefully to them","Doctors ""sometimes"" or ""never"" listened carefully",,nan,1.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_DOCTOR_LISTEN_U_P,"Patients who reported that their doctors ""Usually"" listened carefully to them","Doctors ""usually"" listened carefully",,nan,9.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_DOCTOR_EXPLAIN_A_P,"Patients who reported that their doctors ""Always"" explained things in a way they could understand","Doctors ""always"" explained things so they could understand",,nan,85.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_DOCTOR_EXPLAIN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" explained things in a way they could understand","Doctors ""sometimes"" or ""never"" explained things so they could understand",,nan,1.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_DOCTOR_EXPLAIN_U_P,"Patients who reported that their doctors ""Usually"" explained things in a way they could understand","Doctors ""usually"" explained things so they could understand",,nan,14.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_3_A_P,"Patients who reported that they ""Always"" received help as soon as they wanted","Patients ""always"" received help as soon as they wanted",,nan,73.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_3_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help as soon as they wanted","Patients ""sometimes"" or ""never"" received help as soon as they wanted",,nan,4.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_3_U_P,"Patients who reported that they ""Usually"" received help as soon as they wanted","Patients ""usually"" received help as soon as they wanted",,nan,23.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_3_LINEAR_SCORE,Staff responsiveness - linear mean score,Staff responsiveness - linear mean score,,nan,,nan,90,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_3_STAR_RATING,Staff responsiveness - star rating,Staff responsiveness - star rating,4.0,nan,,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_CALL_BUTTON_A_P,"Patients who reported that they ""Always"" received help after using the call button as soon as they wanted","Patients ""always"" received call button help as soon as they wanted",,nan,76.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_CALL_BUTTON_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help after using the call button as soon as they wanted","Patients ""sometimes"" or ""never"" received call button help as soon as they wanted",,nan,1.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_CALL_BUTTON_U_P,"Patients who reported that they ""Usually"" received help after using the call button as soon as they wanted","Patients ""usually"" received call button help as soon as they wanted",,nan,23.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_BATH_HELP_A_P,"Patients who reported that they ""Always"" received bathroom help as soon as they wanted","Patients ""always"" received bathroom help as soon as they wanted",,nan,70.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_BATH_HELP_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received bathroom help as soon as they wanted","Patients ""sometimes"" or ""never"" received bathroom help as soon as they wanted",,nan,6.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_BATH_HELP_U_P,"Patients who reported that they ""Usually"" received bathroom help as soon as they wanted","Patients ""usually"" received bathroom help as soon as they wanted",,nan,24.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_5_A_P,"Patients who reported that staff ""Always"" explained about medicines before giving it to them","Staff ""always"" explained",,nan,73.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_5_SN_P,"Patients who reported that staff ""Sometimes"" or ""Never"" explained about medicines before giving it to them","Staff ""sometimes"" or ""never"" explained",,nan,10.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_5_U_P,"Patients who reported that staff ""Usually"" explained about medicines before giving it to them","Staff ""usually"" explained",,nan,17.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_5_LINEAR_SCORE,Communication about medicines - linear mean score,Communication about medicines - linear mean score,,nan,,nan,87,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_5_STAR_RATING,Communication about medicines - star rating,Communication about medicines - star rating,5.0,nan,,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_MED_FOR_A_P,"Patients who reported that when receiving new medication the staff ""Always"" communicated what the medication was for","Staff ""always"" explained new medications",,nan,86.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_MED_FOR_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" communicated what the medication was for","Staff ""sometimes"" or ""never"" explained new medications",,nan,3.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_MED_FOR_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" communicated what the medication was for.","Staff ""usually"" explained new medications",,nan,11.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_SIDE_EFFECTS_A_P,"Patients who reported that when receiving new medication the staff ""Always"" discussed possible side effects","Staff ""always"" explained possible side effects",,nan,60.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_SIDE_EFFECTS_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" discussed possible side effects","Staff ""sometimes"" or ""never"" explained possible side effects",,nan,16.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_SIDE_EFFECTS_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" discussed possible side effects","Staff ""usually"" explained possible side effects",,nan,24.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_6_N_P,"Patients who reported that NO, they were not given information about what to do during their recovery at home","No, staff ""did not"" give patients this information",,nan,6.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_6_Y_P,"Patients who reported that YES, they were given information about what to do during their recovery at home","Yes, staff ""did"" give patients this information",,nan,94.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_6_LINEAR_SCORE,Discharge information - linear mean score,Discharge information - linear mean score,,nan,,nan,94,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_6_STAR_RATING,Discharge information - star rating,Discharge information - star rating,5.0,nan,,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_DISCH_HELP_N_P,"Patients who reported that NO, they did not discuss whether they would need help after discharge","No, staff ""did not"" give patients information about help after discharge",,nan,6.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_DISCH_HELP_Y_P,"Patients who reported that YES, they did discuss whether they would need help after discharge","Yes, staff ""did"" give patients information about help after discharge",,nan,94.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_SYMPTOMS_N_P,"Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge","No, staff ""did not"" give patients information about possible symptoms",,nan,6.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_SYMPTOMS_Y_P,"Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge","Yes, staff ""did"" give patients information about possible symptoms",,nan,94.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_7_A,"Patients who ""Agree"" they understood their care when they left the hospital","Patients who ""Agree"" they understood their care when they left the hospital",,nan,34.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_7_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital",,nan,0.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_7_SA,"Patients who ""Strongly Agree"" they understood their care when they left the hospital","Patients who ""Strongly Agree"" they understood their care when they left the hospital",,nan,66.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_7_LINEAR_SCORE,Care transition - linear mean score,Care transition - linear mean score,,nan,,nan,89,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_COMP_7_STAR_RATING,Care transition - star rating,Care transition - star rating,5.0,nan,,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_CT_PREFER_A,"Patients who ""Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Agree"" that staff took their preferences into account",,nan,38.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_CT_PREFER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Disagree"" or ""Strongly Disagree"" that staff took their preferences into account",,nan,0.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_CT_PREFER_SA,"Patients who ""Strongly Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Strongly Agree"" that staff took their preferences into account",,nan,62.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_CT_UNDER_A,"Patients who ""Agree"" that they understood their responsiblities in managing their health","Patients who ""Agree"" they understood their responsiblities when they left the hospital",,nan,33.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_CT_UNDER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood their responsiblities in managing their health","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their responsiblities when they left the hospital",,nan,0.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_CT_UNDER_SA,"Patients who ""Strongly Agree"" that they understood their responsiblities in managing their health","Patients who ""Strongly Agree"" they understood their responsiblities when they left the hospital",,nan,67.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_CT_MED_A,"Patients who ""Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Agree"" they understood their medications when they left the hospital",,nan,29.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_CT_MED_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their medications when they left the hospital",,nan,1.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_CT_MED_SA,"Patients who ""Strongly Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Strongly Agree"" they understood their medications when they left the hospital",,nan,70.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_CLEAN_HSP_A_P,"Patients who reported that their room and bathroom were ""Always"" clean","Room was ""always"" clean",,nan,71.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_CLEAN_HSP_SN_P,"Patients who reported that their room and bathroom were ""Sometimes"" or ""Never"" clean","Room was ""sometimes"" or ""never"" clean",,nan,4.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_CLEAN_HSP_U_P,"Patients who reported that their room and bathroom were ""Usually"" clean","Room was ""usually"" clean",,nan,25.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_CLEAN_LINEAR_SCORE,Cleanliness - linear mean score,Cleanliness - linear mean score,,nan,,nan,89,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_CLEAN_STAR_RATING,Cleanliness - star rating,Cleanliness - star rating,3.0,nan,,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_QUIET_HSP_A_P,"Patients who reported that the area around their room was ""Always"" quiet at night","""Always"" quiet at night",,nan,52.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_QUIET_HSP_SN_P,"Patients who reported that the area around their room was ""Sometimes"" or ""Never"" quiet at night","""Sometimes"" or ""never"" quiet at night",,nan,9.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_QUIET_HSP_U_P,"Patients who reported that the area around their room was ""Usually"" quiet at night","""Usually"" quiet at night",,nan,39.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_QUIET_LINEAR_SCORE,Quietness - linear mean score,Quietness - linear mean score,,nan,,nan,81,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_QUIET_STAR_RATING,Quietness - star rating,Quietness - star rating,2.0,nan,,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_HSP_RATING_0_6,Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""6"" or lower (low)",,nan,3.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_HSP_RATING_7_8,Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""7"" or ""8"" (medium)",,nan,11.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_HSP_RATING_9_10,Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""9"" or ""10"" (high)",,nan,86.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_HSP_RATING_LINEAR_SCORE,Overall hospital rating - linear mean score,Overall hospital rating - linear mean score,,nan,,nan,94,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_HSP_RATING_STAR_RATING,Overall hospital rating - star rating,Overall hospital rating - star rating,5.0,nan,,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_RECMND_DN,"Patients who reported NO, they would probably not or definitely not recommend the hospital","""NO"", patients would not recommend the hospital (they probably would not or definitely would not recommend it)",,nan,0.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_RECMND_DY,"Patients who reported YES, they would definitely recommend the hospital","""YES"", patients would definitely recommend the hospital",,nan,90.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_RECMND_PY,"Patients who reported YES, they would probably recommend the hospital","""YES"", patients would probably recommend the hospital",,nan,10.0,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_RECMND_LINEAR_SCORE,Recommend hospital - linear mean score,Recommend hospital - linear mean score,,nan,,nan,97,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_RECMND_STAR_RATING,Recommend hospital - star rating,Recommend hospital - star rating,5.0,nan,,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
220162,DANA-FARBER CANCER INSTITUTE,450 BROOKLINE AVENUE,BOSTON,MA,02115,SUFFOLK,(617) 632-3000,H_STAR_RATING,Summary star rating,Summary star rating,5.0,nan,,nan,Not Applicable,259,nan,25,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_1_A_P,"Patients who reported that their nurses ""Always"" communicated well","Nurses ""always"" communicated well",,nan,85.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_1_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" communicated well","Nurses ""sometimes"" or ""never"" communicated well",,nan,2.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_1_U_P,"Patients who reported that their nurses ""Usually"" communicated well","Nurses ""usually"" communicated well",,nan,13.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_1_LINEAR_SCORE,Nurse communication - linear mean score,Nurse communication - linear mean score,,nan,,nan,94,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_1_STAR_RATING,Nurse communication - star rating,Nurse communication - star rating,4.0,nan,,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_NURSE_RESPECT_A_P,"Patients who reported that their nurses ""Always"" treated them with courtesy and respect","Nurses ""always"" treated them with courtesy and  respect",,nan,91.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_NURSE_RESPECT_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never""  treated them with courtesy and respect","Nurses ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,1.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_NURSE_RESPECT_U_P,"Patients who reported that their nurses ""Usually""  treated them with courtesy and respect","Nurses ""usually""  treated them with courtesy and  respect",,nan,8.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_NURSE_LISTEN_A_P,"Patients who reported that their nurses ""Always"" listened carefully to them","Nurses ""always"" listened carefully",,nan,83.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_NURSE_LISTEN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" listened carefully to them","Nurses ""sometimes"" or ""never"" listened carefully",,nan,2.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_NURSE_LISTEN_U_P,"Patients who reported that their nurses ""Usually"" listened carefully to them","Nurses ""usually"" listened carefully",,nan,15.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_NURSE_EXPLAIN_A_P,"Patients who reported that their nurses ""Always"" explained things in a way they could understand","Nurses ""always"" explained things so they could understand",,nan,81.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_NURSE_EXPLAIN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" explained things in a way they could understand","Nurses ""sometimes"" or ""never"" explained things so they could understand",,nan,3.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_NURSE_EXPLAIN_U_P,"Patients who reported that their nurses ""Usually"" explained things in a way they could understand","Nurses ""usually"" explained things so they could understand",,nan,16.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_2_A_P,"Patients who reported that their doctors ""Always"" communicated well","Doctors ""always"" communicated well",,nan,85.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_2_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" communicated well","Doctors ""sometimes"" or ""never"" communicated well",,nan,2.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_2_U_P,"Patients who reported that their doctors ""Usually"" communicated well","Doctors ""usually"" communicated well",,nan,13.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_2_LINEAR_SCORE,Doctor communication - linear mean score,Doctor communication - linear mean score,,nan,,nan,94,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_2_STAR_RATING,Doctor communication - star rating,Doctor communication - star rating,4.0,nan,,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_DOCTOR_RESPECT_A_P,"Patients who reported that their doctors ""Always"" treated them with courtesy and respect","Doctors ""always"" treated them with courtesy and  respect",,nan,91.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_DOCTOR_RESPECT_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never""  treated them with courtesy and respect","Doctors ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,1.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_DOCTOR_RESPECT_U_P,"Patients who reported that their doctors ""Usually""  treated them with courtesy and respect","Doctors ""usually""  treated them with courtesy and  respect",,nan,8.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_DOCTOR_LISTEN_A_P,"Patients who reported that their doctors ""Always"" listened carefully to them","Doctors ""always"" listened carefully",,nan,85.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_DOCTOR_LISTEN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" listened carefully to them","Doctors ""sometimes"" or ""never"" listened carefully",,nan,3.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_DOCTOR_LISTEN_U_P,"Patients who reported that their doctors ""Usually"" listened carefully to them","Doctors ""usually"" listened carefully",,nan,12.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_DOCTOR_EXPLAIN_A_P,"Patients who reported that their doctors ""Always"" explained things in a way they could understand","Doctors ""always"" explained things so they could understand",,nan,80.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_DOCTOR_EXPLAIN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" explained things in a way they could understand","Doctors ""sometimes"" or ""never"" explained things so they could understand",,nan,3.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_DOCTOR_EXPLAIN_U_P,"Patients who reported that their doctors ""Usually"" explained things in a way they could understand","Doctors ""usually"" explained things so they could understand",,nan,17.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_3_A_P,"Patients who reported that they ""Always"" received help as soon as they wanted","Patients ""always"" received help as soon as they wanted",,nan,66.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_3_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help as soon as they wanted","Patients ""sometimes"" or ""never"" received help as soon as they wanted",,nan,8.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_3_U_P,"Patients who reported that they ""Usually"" received help as soon as they wanted","Patients ""usually"" received help as soon as they wanted",,nan,26.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_3_LINEAR_SCORE,Staff responsiveness - linear mean score,Staff responsiveness - linear mean score,,nan,,nan,86,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_3_STAR_RATING,Staff responsiveness - star rating,Staff responsiveness - star rating,3.0,nan,,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_CALL_BUTTON_A_P,"Patients who reported that they ""Always"" received help after using the call button as soon as they wanted","Patients ""always"" received call button help as soon as they wanted",,nan,68.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_CALL_BUTTON_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help after using the call button as soon as they wanted","Patients ""sometimes"" or ""never"" received call button help as soon as they wanted",,nan,6.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_CALL_BUTTON_U_P,"Patients who reported that they ""Usually"" received help after using the call button as soon as they wanted","Patients ""usually"" received call button help as soon as they wanted",,nan,26.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_BATH_HELP_A_P,"Patients who reported that they ""Always"" received bathroom help as soon as they wanted","Patients ""always"" received bathroom help as soon as they wanted",,nan,65.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_BATH_HELP_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received bathroom help as soon as they wanted","Patients ""sometimes"" or ""never"" received bathroom help as soon as they wanted",,nan,11.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_BATH_HELP_U_P,"Patients who reported that they ""Usually"" received bathroom help as soon as they wanted","Patients ""usually"" received bathroom help as soon as they wanted",,nan,24.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_5_A_P,"Patients who reported that staff ""Always"" explained about medicines before giving it to them","Staff ""always"" explained",,nan,68.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_5_SN_P,"Patients who reported that staff ""Sometimes"" or ""Never"" explained about medicines before giving it to them","Staff ""sometimes"" or ""never"" explained",,nan,14.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_5_U_P,"Patients who reported that staff ""Usually"" explained about medicines before giving it to them","Staff ""usually"" explained",,nan,18.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_5_LINEAR_SCORE,Communication about medicines - linear mean score,Communication about medicines - linear mean score,,nan,,nan,82,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_5_STAR_RATING,Communication about medicines - star rating,Communication about medicines - star rating,4.0,nan,,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_MED_FOR_A_P,"Patients who reported that when receiving new medication the staff ""Always"" communicated what the medication was for","Staff ""always"" explained new medications",,nan,82.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_MED_FOR_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" communicated what the medication was for","Staff ""sometimes"" or ""never"" explained new medications",,nan,5.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_MED_FOR_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" communicated what the medication was for.","Staff ""usually"" explained new medications",,nan,13.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_SIDE_EFFECTS_A_P,"Patients who reported that when receiving new medication the staff ""Always"" discussed possible side effects","Staff ""always"" explained possible side effects",,nan,53.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_SIDE_EFFECTS_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" discussed possible side effects","Staff ""sometimes"" or ""never"" explained possible side effects",,nan,23.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_SIDE_EFFECTS_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" discussed possible side effects","Staff ""usually"" explained possible side effects",,nan,24.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_6_N_P,"Patients who reported that NO, they were not given information about what to do during their recovery at home","No, staff ""did not"" give patients this information",,nan,12.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_6_Y_P,"Patients who reported that YES, they were given information about what to do during their recovery at home","Yes, staff ""did"" give patients this information",,nan,88.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_6_LINEAR_SCORE,Discharge information - linear mean score,Discharge information - linear mean score,,nan,,nan,88,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_6_STAR_RATING,Discharge information - star rating,Discharge information - star rating,3.0,nan,,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_DISCH_HELP_N_P,"Patients who reported that NO, they did not discuss whether they would need help after discharge","No, staff ""did not"" give patients information about help after discharge",,nan,15.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_DISCH_HELP_Y_P,"Patients who reported that YES, they did discuss whether they would need help after discharge","Yes, staff ""did"" give patients information about help after discharge",,nan,85.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_SYMPTOMS_N_P,"Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge","No, staff ""did not"" give patients information about possible symptoms",,nan,9.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_SYMPTOMS_Y_P,"Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge","Yes, staff ""did"" give patients information about possible symptoms",,nan,91.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_7_A,"Patients who ""Agree"" they understood their care when they left the hospital","Patients who ""Agree"" they understood their care when they left the hospital",,nan,38.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_7_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital",,nan,3.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_7_SA,"Patients who ""Strongly Agree"" they understood their care when they left the hospital","Patients who ""Strongly Agree"" they understood their care when they left the hospital",,nan,59.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_7_LINEAR_SCORE,Care transition - linear mean score,Care transition - linear mean score,,nan,,nan,85,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_COMP_7_STAR_RATING,Care transition - star rating,Care transition - star rating,4.0,nan,,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_CT_PREFER_A,"Patients who ""Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Agree"" that staff took their preferences into account",,nan,44.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_CT_PREFER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Disagree"" or ""Strongly Disagree"" that staff took their preferences into account",,nan,4.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_CT_PREFER_SA,"Patients who ""Strongly Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Strongly Agree"" that staff took their preferences into account",,nan,52.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_CT_UNDER_A,"Patients who ""Agree"" that they understood their responsiblities in managing their health","Patients who ""Agree"" they understood their responsiblities when they left the hospital",,nan,39.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_CT_UNDER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood their responsiblities in managing their health","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their responsiblities when they left the hospital",,nan,3.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_CT_UNDER_SA,"Patients who ""Strongly Agree"" that they understood their responsiblities in managing their health","Patients who ""Strongly Agree"" they understood their responsiblities when they left the hospital",,nan,58.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_CT_MED_A,"Patients who ""Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Agree"" they understood their medications when they left the hospital",,nan,32.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_CT_MED_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their medications when they left the hospital",,nan,2.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_CT_MED_SA,"Patients who ""Strongly Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Strongly Agree"" they understood their medications when they left the hospital",,nan,66.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_CLEAN_HSP_A_P,"Patients who reported that their room and bathroom were ""Always"" clean","Room was ""always"" clean",,nan,72.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_CLEAN_HSP_SN_P,"Patients who reported that their room and bathroom were ""Sometimes"" or ""Never"" clean","Room was ""sometimes"" or ""never"" clean",,nan,6.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_CLEAN_HSP_U_P,"Patients who reported that their room and bathroom were ""Usually"" clean","Room was ""usually"" clean",,nan,22.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_CLEAN_LINEAR_SCORE,Cleanliness - linear mean score,Cleanliness - linear mean score,,nan,,nan,88,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_CLEAN_STAR_RATING,Cleanliness - star rating,Cleanliness - star rating,3.0,nan,,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_QUIET_HSP_A_P,"Patients who reported that the area around their room was ""Always"" quiet at night","""Always"" quiet at night",,nan,58.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_QUIET_HSP_SN_P,"Patients who reported that the area around their room was ""Sometimes"" or ""Never"" quiet at night","""Sometimes"" or ""never"" quiet at night",,nan,12.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_QUIET_HSP_U_P,"Patients who reported that the area around their room was ""Usually"" quiet at night","""Usually"" quiet at night",,nan,30.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_QUIET_LINEAR_SCORE,Quietness - linear mean score,Quietness - linear mean score,,nan,,nan,81,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_QUIET_STAR_RATING,Quietness - star rating,Quietness - star rating,2.0,nan,,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_HSP_RATING_0_6,Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""6"" or lower (low)",,nan,4.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_HSP_RATING_7_8,Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""7"" or ""8"" (medium)",,nan,11.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_HSP_RATING_9_10,Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""9"" or ""10"" (high)",,nan,85.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_HSP_RATING_LINEAR_SCORE,Overall hospital rating - linear mean score,Overall hospital rating - linear mean score,,nan,,nan,94,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_HSP_RATING_STAR_RATING,Overall hospital rating - star rating,Overall hospital rating - star rating,5.0,nan,,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_RECMND_DN,"Patients who reported NO, they would probably not or definitely not recommend the hospital","""NO"", patients would not recommend the hospital (they probably would not or definitely would not recommend it)",,nan,1.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_RECMND_DY,"Patients who reported YES, they would definitely recommend the hospital","""YES"", patients would definitely recommend the hospital",,nan,89.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_RECMND_PY,"Patients who reported YES, they would probably recommend the hospital","""YES"", patients would probably recommend the hospital",,nan,10.0,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_RECMND_LINEAR_SCORE,Recommend hospital - linear mean score,Recommend hospital - linear mean score,,nan,,nan,96,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_RECMND_STAR_RATING,Recommend hospital - star rating,Recommend hospital - star rating,5.0,nan,,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330154,MEMORIAL HOSPITAL FOR CANCER AND ALLIED DISEASES,1275 YORK AVENUE,NEW YORK,NY,10021,NEW YORK,(212) 639-2000,H_STAR_RATING,Summary star rating,Summary star rating,4.0,nan,,nan,Not Applicable,4154,nan,24,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_1_A_P,"Patients who reported that their nurses ""Always"" communicated well","Nurses ""always"" communicated well",,nan,87.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_1_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" communicated well","Nurses ""sometimes"" or ""never"" communicated well",,nan,2.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_1_U_P,"Patients who reported that their nurses ""Usually"" communicated well","Nurses ""usually"" communicated well",,nan,11.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_1_LINEAR_SCORE,Nurse communication - linear mean score,Nurse communication - linear mean score,,nan,,nan,95,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_1_STAR_RATING,Nurse communication - star rating,Nurse communication - star rating,5.0,nan,,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_NURSE_RESPECT_A_P,"Patients who reported that their nurses ""Always"" treated them with courtesy and respect","Nurses ""always"" treated them with courtesy and  respect",,nan,93.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_NURSE_RESPECT_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never""  treated them with courtesy and respect","Nurses ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,1.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_NURSE_RESPECT_U_P,"Patients who reported that their nurses ""Usually""  treated them with courtesy and respect","Nurses ""usually""  treated them with courtesy and  respect",,nan,6.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_NURSE_LISTEN_A_P,"Patients who reported that their nurses ""Always"" listened carefully to them","Nurses ""always"" listened carefully",,nan,85.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_NURSE_LISTEN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" listened carefully to them","Nurses ""sometimes"" or ""never"" listened carefully",,nan,2.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_NURSE_LISTEN_U_P,"Patients who reported that their nurses ""Usually"" listened carefully to them","Nurses ""usually"" listened carefully",,nan,13.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_NURSE_EXPLAIN_A_P,"Patients who reported that their nurses ""Always"" explained things in a way they could understand","Nurses ""always"" explained things so they could understand",,nan,83.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_NURSE_EXPLAIN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" explained things in a way they could understand","Nurses ""sometimes"" or ""never"" explained things so they could understand",,nan,2.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_NURSE_EXPLAIN_U_P,"Patients who reported that their nurses ""Usually"" explained things in a way they could understand","Nurses ""usually"" explained things so they could understand",,nan,15.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_2_A_P,"Patients who reported that their doctors ""Always"" communicated well","Doctors ""always"" communicated well",,nan,84.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_2_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" communicated well","Doctors ""sometimes"" or ""never"" communicated well",,nan,3.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_2_U_P,"Patients who reported that their doctors ""Usually"" communicated well","Doctors ""usually"" communicated well",,nan,13.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_2_LINEAR_SCORE,Doctor communication - linear mean score,Doctor communication - linear mean score,,nan,,nan,94,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_2_STAR_RATING,Doctor communication - star rating,Doctor communication - star rating,4.0,nan,,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_DOCTOR_RESPECT_A_P,"Patients who reported that their doctors ""Always"" treated them with courtesy and respect","Doctors ""always"" treated them with courtesy and  respect",,nan,90.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_DOCTOR_RESPECT_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never""  treated them with courtesy and respect","Doctors ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,1.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_DOCTOR_RESPECT_U_P,"Patients who reported that their doctors ""Usually""  treated them with courtesy and respect","Doctors ""usually""  treated them with courtesy and  respect",,nan,9.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_DOCTOR_LISTEN_A_P,"Patients who reported that their doctors ""Always"" listened carefully to them","Doctors ""always"" listened carefully",,nan,83.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_DOCTOR_LISTEN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" listened carefully to them","Doctors ""sometimes"" or ""never"" listened carefully",,nan,3.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_DOCTOR_LISTEN_U_P,"Patients who reported that their doctors ""Usually"" listened carefully to them","Doctors ""usually"" listened carefully",,nan,14.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_DOCTOR_EXPLAIN_A_P,"Patients who reported that their doctors ""Always"" explained things in a way they could understand","Doctors ""always"" explained things so they could understand",,nan,78.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_DOCTOR_EXPLAIN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" explained things in a way they could understand","Doctors ""sometimes"" or ""never"" explained things so they could understand",,nan,4.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_DOCTOR_EXPLAIN_U_P,"Patients who reported that their doctors ""Usually"" explained things in a way they could understand","Doctors ""usually"" explained things so they could understand",,nan,18.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_3_A_P,"Patients who reported that they ""Always"" received help as soon as they wanted","Patients ""always"" received help as soon as they wanted",,nan,77.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_3_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help as soon as they wanted","Patients ""sometimes"" or ""never"" received help as soon as they wanted",,nan,5.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_3_U_P,"Patients who reported that they ""Usually"" received help as soon as they wanted","Patients ""usually"" received help as soon as they wanted",,nan,18.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_3_LINEAR_SCORE,Staff responsiveness - linear mean score,Staff responsiveness - linear mean score,,nan,,nan,90,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_3_STAR_RATING,Staff responsiveness - star rating,Staff responsiveness - star rating,4.0,nan,,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_CALL_BUTTON_A_P,"Patients who reported that they ""Always"" received help after using the call button as soon as they wanted","Patients ""always"" received call button help as soon as they wanted",,nan,77.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_CALL_BUTTON_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help after using the call button as soon as they wanted","Patients ""sometimes"" or ""never"" received call button help as soon as they wanted",,nan,2.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_CALL_BUTTON_U_P,"Patients who reported that they ""Usually"" received help after using the call button as soon as they wanted","Patients ""usually"" received call button help as soon as they wanted",,nan,21.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_BATH_HELP_A_P,"Patients who reported that they ""Always"" received bathroom help as soon as they wanted","Patients ""always"" received bathroom help as soon as they wanted",,nan,76.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_BATH_HELP_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received bathroom help as soon as they wanted","Patients ""sometimes"" or ""never"" received bathroom help as soon as they wanted",,nan,7.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_BATH_HELP_U_P,"Patients who reported that they ""Usually"" received bathroom help as soon as they wanted","Patients ""usually"" received bathroom help as soon as they wanted",,nan,17.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_5_A_P,"Patients who reported that staff ""Always"" explained about medicines before giving it to them","Staff ""always"" explained",,nan,69.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_5_SN_P,"Patients who reported that staff ""Sometimes"" or ""Never"" explained about medicines before giving it to them","Staff ""sometimes"" or ""never"" explained",,nan,13.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_5_U_P,"Patients who reported that staff ""Usually"" explained about medicines before giving it to them","Staff ""usually"" explained",,nan,18.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_5_LINEAR_SCORE,Communication about medicines - linear mean score,Communication about medicines - linear mean score,,nan,,nan,83,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_5_STAR_RATING,Communication about medicines - star rating,Communication about medicines - star rating,4.0,nan,,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_MED_FOR_A_P,"Patients who reported that when receiving new medication the staff ""Always"" communicated what the medication was for","Staff ""always"" explained new medications",,nan,83.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_MED_FOR_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" communicated what the medication was for","Staff ""sometimes"" or ""never"" explained new medications",,nan,4.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_MED_FOR_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" communicated what the medication was for.","Staff ""usually"" explained new medications",,nan,13.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_SIDE_EFFECTS_A_P,"Patients who reported that when receiving new medication the staff ""Always"" discussed possible side effects","Staff ""always"" explained possible side effects",,nan,55.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_SIDE_EFFECTS_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" discussed possible side effects","Staff ""sometimes"" or ""never"" explained possible side effects",,nan,21.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_SIDE_EFFECTS_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" discussed possible side effects","Staff ""usually"" explained possible side effects",,nan,24.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_6_N_P,"Patients who reported that NO, they were not given information about what to do during their recovery at home","No, staff ""did not"" give patients this information",,nan,9.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_6_Y_P,"Patients who reported that YES, they were given information about what to do during their recovery at home","Yes, staff ""did"" give patients this information",,nan,91.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_6_LINEAR_SCORE,Discharge information - linear mean score,Discharge information - linear mean score,,nan,,nan,91,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_6_STAR_RATING,Discharge information - star rating,Discharge information - star rating,4.0,nan,,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_DISCH_HELP_N_P,"Patients who reported that NO, they did not discuss whether they would need help after discharge","No, staff ""did not"" give patients information about help after discharge",,nan,9.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_DISCH_HELP_Y_P,"Patients who reported that YES, they did discuss whether they would need help after discharge","Yes, staff ""did"" give patients information about help after discharge",,nan,91.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_SYMPTOMS_N_P,"Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge","No, staff ""did not"" give patients information about possible symptoms",,nan,9.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_SYMPTOMS_Y_P,"Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge","Yes, staff ""did"" give patients information about possible symptoms",,nan,91.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_7_A,"Patients who ""Agree"" they understood their care when they left the hospital","Patients who ""Agree"" they understood their care when they left the hospital",,nan,36.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_7_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital",,nan,3.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_7_SA,"Patients who ""Strongly Agree"" they understood their care when they left the hospital","Patients who ""Strongly Agree"" they understood their care when they left the hospital",,nan,61.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_7_LINEAR_SCORE,Care transition - linear mean score,Care transition - linear mean score,,nan,,nan,86,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_COMP_7_STAR_RATING,Care transition - star rating,Care transition - star rating,4.0,nan,,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_CT_PREFER_A,"Patients who ""Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Agree"" that staff took their preferences into account",,nan,40.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_CT_PREFER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Disagree"" or ""Strongly Disagree"" that staff took their preferences into account",,nan,3.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_CT_PREFER_SA,"Patients who ""Strongly Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Strongly Agree"" that staff took their preferences into account",,nan,57.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_CT_UNDER_A,"Patients who ""Agree"" that they understood their responsiblities in managing their health","Patients who ""Agree"" they understood their responsiblities when they left the hospital",,nan,38.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_CT_UNDER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood their responsiblities in managing their health","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their responsiblities when they left the hospital",,nan,2.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_CT_UNDER_SA,"Patients who ""Strongly Agree"" that they understood their responsiblities in managing their health","Patients who ""Strongly Agree"" they understood their responsiblities when they left the hospital",,nan,60.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_CT_MED_A,"Patients who ""Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Agree"" they understood their medications when they left the hospital",,nan,30.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_CT_MED_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their medications when they left the hospital",,nan,3.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_CT_MED_SA,"Patients who ""Strongly Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Strongly Agree"" they understood their medications when they left the hospital",,nan,67.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_CLEAN_HSP_A_P,"Patients who reported that their room and bathroom were ""Always"" clean","Room was ""always"" clean",,nan,77.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_CLEAN_HSP_SN_P,"Patients who reported that their room and bathroom were ""Sometimes"" or ""Never"" clean","Room was ""sometimes"" or ""never"" clean",,nan,4.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_CLEAN_HSP_U_P,"Patients who reported that their room and bathroom were ""Usually"" clean","Room was ""usually"" clean",,nan,19.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_CLEAN_LINEAR_SCORE,Cleanliness - linear mean score,Cleanliness - linear mean score,,nan,,nan,91,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_CLEAN_STAR_RATING,Cleanliness - star rating,Cleanliness - star rating,4.0,nan,,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_QUIET_HSP_A_P,"Patients who reported that the area around their room was ""Always"" quiet at night","""Always"" quiet at night",,nan,52.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_QUIET_HSP_SN_P,"Patients who reported that the area around their room was ""Sometimes"" or ""Never"" quiet at night","""Sometimes"" or ""never"" quiet at night",,nan,9.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_QUIET_HSP_U_P,"Patients who reported that the area around their room was ""Usually"" quiet at night","""Usually"" quiet at night",,nan,39.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_QUIET_LINEAR_SCORE,Quietness - linear mean score,Quietness - linear mean score,,nan,,nan,80,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_QUIET_STAR_RATING,Quietness - star rating,Quietness - star rating,2.0,nan,,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_HSP_RATING_0_6,Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""6"" or lower (low)",,nan,3.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_HSP_RATING_7_8,Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""7"" or ""8"" (medium)",,nan,11.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_HSP_RATING_9_10,Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""9"" or ""10"" (high)",,nan,86.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_HSP_RATING_LINEAR_SCORE,Overall hospital rating - linear mean score,Overall hospital rating - linear mean score,,nan,,nan,94,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_HSP_RATING_STAR_RATING,Overall hospital rating - star rating,Overall hospital rating - star rating,5.0,nan,,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_RECMND_DN,"Patients who reported NO, they would probably not or definitely not recommend the hospital","""NO"", patients would not recommend the hospital (they probably would not or definitely would not recommend it)",,nan,1.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_RECMND_DY,"Patients who reported YES, they would definitely recommend the hospital","""YES"", patients would definitely recommend the hospital",,nan,88.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_RECMND_PY,"Patients who reported YES, they would probably recommend the hospital","""YES"", patients would probably recommend the hospital",,nan,11.0,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_RECMND_LINEAR_SCORE,Recommend hospital - linear mean score,Recommend hospital - linear mean score,,nan,,nan,95,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_RECMND_STAR_RATING,Recommend hospital - star rating,Recommend hospital - star rating,5.0,nan,,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
330354,ROSWELL PARK CANCER INSTITUTE,ELM AND CARLTON STREETS,BUFFALO,NY,14203,ERIE,(716) 845-2300,H_STAR_RATING,Summary star rating,Summary star rating,4.0,nan,,nan,Not Applicable,1172,nan,35,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_1_A_P,"Patients who reported that their nurses ""Always"" communicated well","Nurses ""always"" communicated well",,nan,86.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_1_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" communicated well","Nurses ""sometimes"" or ""never"" communicated well",,nan,1.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_1_U_P,"Patients who reported that their nurses ""Usually"" communicated well","Nurses ""usually"" communicated well",,nan,13.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_1_LINEAR_SCORE,Nurse communication - linear mean score,Nurse communication - linear mean score,,nan,,nan,95,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_1_STAR_RATING,Nurse communication - star rating,Nurse communication - star rating,5.0,nan,,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_NURSE_RESPECT_A_P,"Patients who reported that their nurses ""Always"" treated them with courtesy and respect","Nurses ""always"" treated them with courtesy and  respect",,nan,93.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_NURSE_RESPECT_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never""  treated them with courtesy and respect","Nurses ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,0.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_NURSE_RESPECT_U_P,"Patients who reported that their nurses ""Usually""  treated them with courtesy and respect","Nurses ""usually""  treated them with courtesy and  respect",,nan,7.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_NURSE_LISTEN_A_P,"Patients who reported that their nurses ""Always"" listened carefully to them","Nurses ""always"" listened carefully",,nan,84.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_NURSE_LISTEN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" listened carefully to them","Nurses ""sometimes"" or ""never"" listened carefully",,nan,1.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_NURSE_LISTEN_U_P,"Patients who reported that their nurses ""Usually"" listened carefully to them","Nurses ""usually"" listened carefully",,nan,15.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_NURSE_EXPLAIN_A_P,"Patients who reported that their nurses ""Always"" explained things in a way they could understand","Nurses ""always"" explained things so they could understand",,nan,80.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_NURSE_EXPLAIN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" explained things in a way they could understand","Nurses ""sometimes"" or ""never"" explained things so they could understand",,nan,2.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_NURSE_EXPLAIN_U_P,"Patients who reported that their nurses ""Usually"" explained things in a way they could understand","Nurses ""usually"" explained things so they could understand",,nan,18.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_2_A_P,"Patients who reported that their doctors ""Always"" communicated well","Doctors ""always"" communicated well",,nan,85.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_2_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" communicated well","Doctors ""sometimes"" or ""never"" communicated well",,nan,2.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_2_U_P,"Patients who reported that their doctors ""Usually"" communicated well","Doctors ""usually"" communicated well",,nan,13.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_2_LINEAR_SCORE,Doctor communication - linear mean score,Doctor communication - linear mean score,,nan,,nan,95,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_2_STAR_RATING,Doctor communication - star rating,Doctor communication - star rating,5.0,nan,,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_DOCTOR_RESPECT_A_P,"Patients who reported that their doctors ""Always"" treated them with courtesy and respect","Doctors ""always"" treated them with courtesy and  respect",,nan,92.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_DOCTOR_RESPECT_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never""  treated them with courtesy and respect","Doctors ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,1.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_DOCTOR_RESPECT_U_P,"Patients who reported that their doctors ""Usually""  treated them with courtesy and respect","Doctors ""usually""  treated them with courtesy and  respect",,nan,7.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_DOCTOR_LISTEN_A_P,"Patients who reported that their doctors ""Always"" listened carefully to them","Doctors ""always"" listened carefully",,nan,85.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_DOCTOR_LISTEN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" listened carefully to them","Doctors ""sometimes"" or ""never"" listened carefully",,nan,2.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_DOCTOR_LISTEN_U_P,"Patients who reported that their doctors ""Usually"" listened carefully to them","Doctors ""usually"" listened carefully",,nan,13.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_DOCTOR_EXPLAIN_A_P,"Patients who reported that their doctors ""Always"" explained things in a way they could understand","Doctors ""always"" explained things so they could understand",,nan,79.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_DOCTOR_EXPLAIN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" explained things in a way they could understand","Doctors ""sometimes"" or ""never"" explained things so they could understand",,nan,2.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_DOCTOR_EXPLAIN_U_P,"Patients who reported that their doctors ""Usually"" explained things in a way they could understand","Doctors ""usually"" explained things so they could understand",,nan,19.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_3_A_P,"Patients who reported that they ""Always"" received help as soon as they wanted","Patients ""always"" received help as soon as they wanted",,nan,74.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_3_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help as soon as they wanted","Patients ""sometimes"" or ""never"" received help as soon as they wanted",,nan,4.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_3_U_P,"Patients who reported that they ""Usually"" received help as soon as they wanted","Patients ""usually"" received help as soon as they wanted",,nan,22.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_3_LINEAR_SCORE,Staff responsiveness - linear mean score,Staff responsiveness - linear mean score,,nan,,nan,90,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_3_STAR_RATING,Staff responsiveness - star rating,Staff responsiveness - star rating,4.0,nan,,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_CALL_BUTTON_A_P,"Patients who reported that they ""Always"" received help after using the call button as soon as they wanted","Patients ""always"" received call button help as soon as they wanted",,nan,76.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_CALL_BUTTON_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help after using the call button as soon as they wanted","Patients ""sometimes"" or ""never"" received call button help as soon as they wanted",,nan,3.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_CALL_BUTTON_U_P,"Patients who reported that they ""Usually"" received help after using the call button as soon as they wanted","Patients ""usually"" received call button help as soon as they wanted",,nan,21.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_BATH_HELP_A_P,"Patients who reported that they ""Always"" received bathroom help as soon as they wanted","Patients ""always"" received bathroom help as soon as they wanted",,nan,74.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_BATH_HELP_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received bathroom help as soon as they wanted","Patients ""sometimes"" or ""never"" received bathroom help as soon as they wanted",,nan,5.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_BATH_HELP_U_P,"Patients who reported that they ""Usually"" received bathroom help as soon as they wanted","Patients ""usually"" received bathroom help as soon as they wanted",,nan,21.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_5_A_P,"Patients who reported that staff ""Always"" explained about medicines before giving it to them","Staff ""always"" explained",,nan,69.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_5_SN_P,"Patients who reported that staff ""Sometimes"" or ""Never"" explained about medicines before giving it to them","Staff ""sometimes"" or ""never"" explained",,nan,13.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_5_U_P,"Patients who reported that staff ""Usually"" explained about medicines before giving it to them","Staff ""usually"" explained",,nan,18.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_5_LINEAR_SCORE,Communication about medicines - linear mean score,Communication about medicines - linear mean score,,nan,,nan,84,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_5_STAR_RATING,Communication about medicines - star rating,Communication about medicines - star rating,4.0,nan,,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_MED_FOR_A_P,"Patients who reported that when receiving new medication the staff ""Always"" communicated what the medication was for","Staff ""always"" explained new medications",,nan,82.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_MED_FOR_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" communicated what the medication was for","Staff ""sometimes"" or ""never"" explained new medications",,nan,5.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_MED_FOR_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" communicated what the medication was for.","Staff ""usually"" explained new medications",,nan,13.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_SIDE_EFFECTS_A_P,"Patients who reported that when receiving new medication the staff ""Always"" discussed possible side effects","Staff ""always"" explained possible side effects",,nan,56.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_SIDE_EFFECTS_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" discussed possible side effects","Staff ""sometimes"" or ""never"" explained possible side effects",,nan,20.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_SIDE_EFFECTS_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" discussed possible side effects","Staff ""usually"" explained possible side effects",,nan,24.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_6_N_P,"Patients who reported that NO, they were not given information about what to do during their recovery at home","No, staff ""did not"" give patients this information",,nan,8.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_6_Y_P,"Patients who reported that YES, they were given information about what to do during their recovery at home","Yes, staff ""did"" give patients this information",,nan,92.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_6_LINEAR_SCORE,Discharge information - linear mean score,Discharge information - linear mean score,,nan,,nan,92,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_6_STAR_RATING,Discharge information - star rating,Discharge information - star rating,4.0,nan,,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_DISCH_HELP_N_P,"Patients who reported that NO, they did not discuss whether they would need help after discharge","No, staff ""did not"" give patients information about help after discharge",,nan,7.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_DISCH_HELP_Y_P,"Patients who reported that YES, they did discuss whether they would need help after discharge","Yes, staff ""did"" give patients information about help after discharge",,nan,93.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_SYMPTOMS_N_P,"Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge","No, staff ""did not"" give patients information about possible symptoms",,nan,8.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_SYMPTOMS_Y_P,"Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge","Yes, staff ""did"" give patients information about possible symptoms",,nan,92.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_7_A,"Patients who ""Agree"" they understood their care when they left the hospital","Patients who ""Agree"" they understood their care when they left the hospital",,nan,36.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_7_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital",,nan,2.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_7_SA,"Patients who ""Strongly Agree"" they understood their care when they left the hospital","Patients who ""Strongly Agree"" they understood their care when they left the hospital",,nan,62.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_7_LINEAR_SCORE,Care transition - linear mean score,Care transition - linear mean score,,nan,,nan,86,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_COMP_7_STAR_RATING,Care transition - star rating,Care transition - star rating,4.0,nan,,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_CT_PREFER_A,"Patients who ""Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Agree"" that staff took their preferences into account",,nan,40.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_CT_PREFER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Disagree"" or ""Strongly Disagree"" that staff took their preferences into account",,nan,2.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_CT_PREFER_SA,"Patients who ""Strongly Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Strongly Agree"" that staff took their preferences into account",,nan,58.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_CT_UNDER_A,"Patients who ""Agree"" that they understood their responsiblities in managing their health","Patients who ""Agree"" they understood their responsiblities when they left the hospital",,nan,37.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_CT_UNDER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood their responsiblities in managing their health","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their responsiblities when they left the hospital",,nan,2.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_CT_UNDER_SA,"Patients who ""Strongly Agree"" that they understood their responsiblities in managing their health","Patients who ""Strongly Agree"" they understood their responsiblities when they left the hospital",,nan,61.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_CT_MED_A,"Patients who ""Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Agree"" they understood their medications when they left the hospital",,nan,30.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_CT_MED_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their medications when they left the hospital",,nan,2.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_CT_MED_SA,"Patients who ""Strongly Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Strongly Agree"" they understood their medications when they left the hospital",,nan,68.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_CLEAN_HSP_A_P,"Patients who reported that their room and bathroom were ""Always"" clean","Room was ""always"" clean",,nan,79.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_CLEAN_HSP_SN_P,"Patients who reported that their room and bathroom were ""Sometimes"" or ""Never"" clean","Room was ""sometimes"" or ""never"" clean",,nan,4.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_CLEAN_HSP_U_P,"Patients who reported that their room and bathroom were ""Usually"" clean","Room was ""usually"" clean",,nan,17.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_CLEAN_LINEAR_SCORE,Cleanliness - linear mean score,Cleanliness - linear mean score,,nan,,nan,91,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_CLEAN_STAR_RATING,Cleanliness - star rating,Cleanliness - star rating,4.0,nan,,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_QUIET_HSP_A_P,"Patients who reported that the area around their room was ""Always"" quiet at night","""Always"" quiet at night",,nan,70.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_QUIET_HSP_SN_P,"Patients who reported that the area around their room was ""Sometimes"" or ""Never"" quiet at night","""Sometimes"" or ""never"" quiet at night",,nan,3.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_QUIET_HSP_U_P,"Patients who reported that the area around their room was ""Usually"" quiet at night","""Usually"" quiet at night",,nan,27.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_QUIET_LINEAR_SCORE,Quietness - linear mean score,Quietness - linear mean score,,nan,,nan,89,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_QUIET_STAR_RATING,Quietness - star rating,Quietness - star rating,5.0,nan,,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_HSP_RATING_0_6,Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""6"" or lower (low)",,nan,2.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_HSP_RATING_7_8,Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""7"" or ""8"" (medium)",,nan,8.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_HSP_RATING_9_10,Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""9"" or ""10"" (high)",,nan,90.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_HSP_RATING_LINEAR_SCORE,Overall hospital rating - linear mean score,Overall hospital rating - linear mean score,,nan,,nan,95,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_HSP_RATING_STAR_RATING,Overall hospital rating - star rating,Overall hospital rating - star rating,5.0,nan,,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_RECMND_DN,"Patients who reported NO, they would probably not or definitely not recommend the hospital","""NO"", patients would not recommend the hospital (they probably would not or definitely would not recommend it)",,nan,1.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_RECMND_DY,"Patients who reported YES, they would definitely recommend the hospital","""YES"", patients would definitely recommend the hospital",,nan,89.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_RECMND_PY,"Patients who reported YES, they would probably recommend the hospital","""YES"", patients would probably recommend the hospital",,nan,10.0,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_RECMND_LINEAR_SCORE,Recommend hospital - linear mean score,Recommend hospital - linear mean score,,nan,,nan,96,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_RECMND_STAR_RATING,Recommend hospital - star rating,Recommend hospital - star rating,5.0,nan,,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
360242,JAMES CANCER HOSPITAL & SOLOVE RESEARCH INSTITUTE,460 WEST TENTH AVENUE,COLUMBUS,OH,43210,FRANKLIN,(614) 293-3121,H_STAR_RATING,Summary star rating,Summary star rating,4.0,nan,,nan,Not Applicable,1417,nan,25,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_1_A_P,"Patients who reported that their nurses ""Always"" communicated well","Nurses ""always"" communicated well",,nan,87.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_1_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" communicated well","Nurses ""sometimes"" or ""never"" communicated well",,nan,2.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_1_U_P,"Patients who reported that their nurses ""Usually"" communicated well","Nurses ""usually"" communicated well",,nan,11.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_1_LINEAR_SCORE,Nurse communication - linear mean score,Nurse communication - linear mean score,,nan,,nan,95,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_1_STAR_RATING,Nurse communication - star rating,Nurse communication - star rating,5.0,nan,,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_NURSE_RESPECT_A_P,"Patients who reported that their nurses ""Always"" treated them with courtesy and respect","Nurses ""always"" treated them with courtesy and  respect",,nan,92.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_NURSE_RESPECT_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never""  treated them with courtesy and respect","Nurses ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,2.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_NURSE_RESPECT_U_P,"Patients who reported that their nurses ""Usually""  treated them with courtesy and respect","Nurses ""usually""  treated them with courtesy and  respect",,nan,6.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_NURSE_LISTEN_A_P,"Patients who reported that their nurses ""Always"" listened carefully to them","Nurses ""always"" listened carefully",,nan,87.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_NURSE_LISTEN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" listened carefully to them","Nurses ""sometimes"" or ""never"" listened carefully",,nan,2.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_NURSE_LISTEN_U_P,"Patients who reported that their nurses ""Usually"" listened carefully to them","Nurses ""usually"" listened carefully",,nan,11.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_NURSE_EXPLAIN_A_P,"Patients who reported that their nurses ""Always"" explained things in a way they could understand","Nurses ""always"" explained things so they could understand",,nan,83.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_NURSE_EXPLAIN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" explained things in a way they could understand","Nurses ""sometimes"" or ""never"" explained things so they could understand",,nan,2.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_NURSE_EXPLAIN_U_P,"Patients who reported that their nurses ""Usually"" explained things in a way they could understand","Nurses ""usually"" explained things so they could understand",,nan,15.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_2_A_P,"Patients who reported that their doctors ""Always"" communicated well","Doctors ""always"" communicated well",,nan,88.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_2_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" communicated well","Doctors ""sometimes"" or ""never"" communicated well",,nan,2.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_2_U_P,"Patients who reported that their doctors ""Usually"" communicated well","Doctors ""usually"" communicated well",,nan,10.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_2_LINEAR_SCORE,Doctor communication - linear mean score,Doctor communication - linear mean score,,nan,,nan,95,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_2_STAR_RATING,Doctor communication - star rating,Doctor communication - star rating,5.0,nan,,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_DOCTOR_RESPECT_A_P,"Patients who reported that their doctors ""Always"" treated them with courtesy and respect","Doctors ""always"" treated them with courtesy and  respect",,nan,92.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_DOCTOR_RESPECT_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never""  treated them with courtesy and respect","Doctors ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,1.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_DOCTOR_RESPECT_U_P,"Patients who reported that their doctors ""Usually""  treated them with courtesy and respect","Doctors ""usually""  treated them with courtesy and  respect",,nan,7.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_DOCTOR_LISTEN_A_P,"Patients who reported that their doctors ""Always"" listened carefully to them","Doctors ""always"" listened carefully",,nan,87.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_DOCTOR_LISTEN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" listened carefully to them","Doctors ""sometimes"" or ""never"" listened carefully",,nan,3.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_DOCTOR_LISTEN_U_P,"Patients who reported that their doctors ""Usually"" listened carefully to them","Doctors ""usually"" listened carefully",,nan,10.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_DOCTOR_EXPLAIN_A_P,"Patients who reported that their doctors ""Always"" explained things in a way they could understand","Doctors ""always"" explained things so they could understand",,nan,83.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_DOCTOR_EXPLAIN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" explained things in a way they could understand","Doctors ""sometimes"" or ""never"" explained things so they could understand",,nan,3.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_DOCTOR_EXPLAIN_U_P,"Patients who reported that their doctors ""Usually"" explained things in a way they could understand","Doctors ""usually"" explained things so they could understand",,nan,14.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_3_A_P,"Patients who reported that they ""Always"" received help as soon as they wanted","Patients ""always"" received help as soon as they wanted",,nan,79.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_3_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help as soon as they wanted","Patients ""sometimes"" or ""never"" received help as soon as they wanted",,nan,5.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_3_U_P,"Patients who reported that they ""Usually"" received help as soon as they wanted","Patients ""usually"" received help as soon as they wanted",,nan,16.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_3_LINEAR_SCORE,Staff responsiveness - linear mean score,Staff responsiveness - linear mean score,,nan,,nan,91,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_3_STAR_RATING,Staff responsiveness - star rating,Staff responsiveness - star rating,5.0,nan,,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_CALL_BUTTON_A_P,"Patients who reported that they ""Always"" received help after using the call button as soon as they wanted","Patients ""always"" received call button help as soon as they wanted",,nan,80.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_CALL_BUTTON_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help after using the call button as soon as they wanted","Patients ""sometimes"" or ""never"" received call button help as soon as they wanted",,nan,4.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_CALL_BUTTON_U_P,"Patients who reported that they ""Usually"" received help after using the call button as soon as they wanted","Patients ""usually"" received call button help as soon as they wanted",,nan,16.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_BATH_HELP_A_P,"Patients who reported that they ""Always"" received bathroom help as soon as they wanted","Patients ""always"" received bathroom help as soon as they wanted",,nan,78.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_BATH_HELP_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received bathroom help as soon as they wanted","Patients ""sometimes"" or ""never"" received bathroom help as soon as they wanted",,nan,6.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_BATH_HELP_U_P,"Patients who reported that they ""Usually"" received bathroom help as soon as they wanted","Patients ""usually"" received bathroom help as soon as they wanted",,nan,16.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_5_A_P,"Patients who reported that staff ""Always"" explained about medicines before giving it to them","Staff ""always"" explained",,nan,70.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_5_SN_P,"Patients who reported that staff ""Sometimes"" or ""Never"" explained about medicines before giving it to them","Staff ""sometimes"" or ""never"" explained",,nan,14.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_5_U_P,"Patients who reported that staff ""Usually"" explained about medicines before giving it to them","Staff ""usually"" explained",,nan,16.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_5_LINEAR_SCORE,Communication about medicines - linear mean score,Communication about medicines - linear mean score,,nan,,nan,83,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_5_STAR_RATING,Communication about medicines - star rating,Communication about medicines - star rating,4.0,nan,,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_MED_FOR_A_P,"Patients who reported that when receiving new medication the staff ""Always"" communicated what the medication was for","Staff ""always"" explained new medications",,nan,84.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_MED_FOR_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" communicated what the medication was for","Staff ""sometimes"" or ""never"" explained new medications",,nan,4.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_MED_FOR_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" communicated what the medication was for.","Staff ""usually"" explained new medications",,nan,12.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_SIDE_EFFECTS_A_P,"Patients who reported that when receiving new medication the staff ""Always"" discussed possible side effects","Staff ""always"" explained possible side effects",,nan,55.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_SIDE_EFFECTS_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" discussed possible side effects","Staff ""sometimes"" or ""never"" explained possible side effects",,nan,23.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_SIDE_EFFECTS_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" discussed possible side effects","Staff ""usually"" explained possible side effects",,nan,22.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_6_N_P,"Patients who reported that NO, they were not given information about what to do during their recovery at home","No, staff ""did not"" give patients this information",,nan,8.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_6_Y_P,"Patients who reported that YES, they were given information about what to do during their recovery at home","Yes, staff ""did"" give patients this information",,nan,92.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_6_LINEAR_SCORE,Discharge information - linear mean score,Discharge information - linear mean score,,nan,,nan,92,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_6_STAR_RATING,Discharge information - star rating,Discharge information - star rating,4.0,nan,,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_DISCH_HELP_N_P,"Patients who reported that NO, they did not discuss whether they would need help after discharge","No, staff ""did not"" give patients information about help after discharge",,nan,8.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_DISCH_HELP_Y_P,"Patients who reported that YES, they did discuss whether they would need help after discharge","Yes, staff ""did"" give patients information about help after discharge",,nan,92.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_SYMPTOMS_N_P,"Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge","No, staff ""did not"" give patients information about possible symptoms",,nan,8.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_SYMPTOMS_Y_P,"Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge","Yes, staff ""did"" give patients information about possible symptoms",,nan,92.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_7_A,"Patients who ""Agree"" they understood their care when they left the hospital","Patients who ""Agree"" they understood their care when they left the hospital",,nan,34.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_7_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital",,nan,3.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_7_SA,"Patients who ""Strongly Agree"" they understood their care when they left the hospital","Patients who ""Strongly Agree"" they understood their care when they left the hospital",,nan,63.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_7_LINEAR_SCORE,Care transition - linear mean score,Care transition - linear mean score,,nan,,nan,86,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_COMP_7_STAR_RATING,Care transition - star rating,Care transition - star rating,4.0,nan,,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_CT_PREFER_A,"Patients who ""Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Agree"" that staff took their preferences into account",,nan,40.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_CT_PREFER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Disagree"" or ""Strongly Disagree"" that staff took their preferences into account",,nan,4.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_CT_PREFER_SA,"Patients who ""Strongly Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Strongly Agree"" that staff took their preferences into account",,nan,56.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_CT_UNDER_A,"Patients who ""Agree"" that they understood their responsiblities in managing their health","Patients who ""Agree"" they understood their responsiblities when they left the hospital",,nan,35.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_CT_UNDER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood their responsiblities in managing their health","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their responsiblities when they left the hospital",,nan,3.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_CT_UNDER_SA,"Patients who ""Strongly Agree"" that they understood their responsiblities in managing their health","Patients who ""Strongly Agree"" they understood their responsiblities when they left the hospital",,nan,62.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_CT_MED_A,"Patients who ""Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Agree"" they understood their medications when they left the hospital",,nan,27.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_CT_MED_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their medications when they left the hospital",,nan,3.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_CT_MED_SA,"Patients who ""Strongly Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Strongly Agree"" they understood their medications when they left the hospital",,nan,70.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_CLEAN_HSP_A_P,"Patients who reported that their room and bathroom were ""Always"" clean","Room was ""always"" clean",,nan,74.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_CLEAN_HSP_SN_P,"Patients who reported that their room and bathroom were ""Sometimes"" or ""Never"" clean","Room was ""sometimes"" or ""never"" clean",,nan,6.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_CLEAN_HSP_U_P,"Patients who reported that their room and bathroom were ""Usually"" clean","Room was ""usually"" clean",,nan,20.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_CLEAN_LINEAR_SCORE,Cleanliness - linear mean score,Cleanliness - linear mean score,,nan,,nan,89,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_CLEAN_STAR_RATING,Cleanliness - star rating,Cleanliness - star rating,3.0,nan,,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_QUIET_HSP_A_P,"Patients who reported that the area around their room was ""Always"" quiet at night","""Always"" quiet at night",,nan,45.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_QUIET_HSP_SN_P,"Patients who reported that the area around their room was ""Sometimes"" or ""Never"" quiet at night","""Sometimes"" or ""never"" quiet at night",,nan,19.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_QUIET_HSP_U_P,"Patients who reported that the area around their room was ""Usually"" quiet at night","""Usually"" quiet at night",,nan,36.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_QUIET_LINEAR_SCORE,Quietness - linear mean score,Quietness - linear mean score,,nan,,nan,74,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_QUIET_STAR_RATING,Quietness - star rating,Quietness - star rating,1.0,nan,,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_HSP_RATING_0_6,Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""6"" or lower (low)",,nan,5.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_HSP_RATING_7_8,Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""7"" or ""8"" (medium)",,nan,16.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_HSP_RATING_9_10,Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""9"" or ""10"" (high)",,nan,79.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_HSP_RATING_LINEAR_SCORE,Overall hospital rating - linear mean score,Overall hospital rating - linear mean score,,nan,,nan,91,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_HSP_RATING_STAR_RATING,Overall hospital rating - star rating,Overall hospital rating - star rating,4.0,nan,,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_RECMND_DN,"Patients who reported NO, they would probably not or definitely not recommend the hospital","""NO"", patients would not recommend the hospital (they probably would not or definitely would not recommend it)",,nan,3.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_RECMND_DY,"Patients who reported YES, they would definitely recommend the hospital","""YES"", patients would definitely recommend the hospital",,nan,84.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_RECMND_PY,"Patients who reported YES, they would probably recommend the hospital","""YES"", patients would probably recommend the hospital",,nan,13.0,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_RECMND_LINEAR_SCORE,Recommend hospital - linear mean score,Recommend hospital - linear mean score,,nan,,nan,93,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_RECMND_STAR_RATING,Recommend hospital - star rating,Recommend hospital - star rating,4.0,nan,,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
390196,HOSPITAL OF THE FOX CHASE CANCER CENTER,333 COTTMAN AVENUE,PHILADELPHIA,PA,19111,PHILADELPHIA,(215) 728-2660,H_STAR_RATING,Summary star rating,Summary star rating,4.0,nan,,nan,Not Applicable,1062,nan,32,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_1_A_P,"Patients who reported that their nurses ""Always"" communicated well","Nurses ""always"" communicated well",,nan,84.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_1_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" communicated well","Nurses ""sometimes"" or ""never"" communicated well",,nan,2.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_1_U_P,"Patients who reported that their nurses ""Usually"" communicated well","Nurses ""usually"" communicated well",,nan,14.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_1_LINEAR_SCORE,Nurse communication - linear mean score,Nurse communication - linear mean score,,nan,,nan,94,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_1_STAR_RATING,Nurse communication - star rating,Nurse communication - star rating,4.0,nan,,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_NURSE_RESPECT_A_P,"Patients who reported that their nurses ""Always"" treated them with courtesy and respect","Nurses ""always"" treated them with courtesy and  respect",,nan,92.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_NURSE_RESPECT_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never""  treated them with courtesy and respect","Nurses ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,1.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_NURSE_RESPECT_U_P,"Patients who reported that their nurses ""Usually""  treated them with courtesy and respect","Nurses ""usually""  treated them with courtesy and  respect",,nan,7.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_NURSE_LISTEN_A_P,"Patients who reported that their nurses ""Always"" listened carefully to them","Nurses ""always"" listened carefully",,nan,82.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_NURSE_LISTEN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" listened carefully to them","Nurses ""sometimes"" or ""never"" listened carefully",,nan,1.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_NURSE_LISTEN_U_P,"Patients who reported that their nurses ""Usually"" listened carefully to them","Nurses ""usually"" listened carefully",,nan,17.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_NURSE_EXPLAIN_A_P,"Patients who reported that their nurses ""Always"" explained things in a way they could understand","Nurses ""always"" explained things so they could understand",,nan,79.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_NURSE_EXPLAIN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" explained things in a way they could understand","Nurses ""sometimes"" or ""never"" explained things so they could understand",,nan,3.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_NURSE_EXPLAIN_U_P,"Patients who reported that their nurses ""Usually"" explained things in a way they could understand","Nurses ""usually"" explained things so they could understand",,nan,18.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_2_A_P,"Patients who reported that their doctors ""Always"" communicated well","Doctors ""always"" communicated well",,nan,86.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_2_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" communicated well","Doctors ""sometimes"" or ""never"" communicated well",,nan,2.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_2_U_P,"Patients who reported that their doctors ""Usually"" communicated well","Doctors ""usually"" communicated well",,nan,12.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_2_LINEAR_SCORE,Doctor communication - linear mean score,Doctor communication - linear mean score,,nan,,nan,94,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_2_STAR_RATING,Doctor communication - star rating,Doctor communication - star rating,4.0,nan,,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_DOCTOR_RESPECT_A_P,"Patients who reported that their doctors ""Always"" treated them with courtesy and respect","Doctors ""always"" treated them with courtesy and  respect",,nan,92.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_DOCTOR_RESPECT_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never""  treated them with courtesy and respect","Doctors ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,1.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_DOCTOR_RESPECT_U_P,"Patients who reported that their doctors ""Usually""  treated them with courtesy and respect","Doctors ""usually""  treated them with courtesy and  respect",,nan,7.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_DOCTOR_LISTEN_A_P,"Patients who reported that their doctors ""Always"" listened carefully to them","Doctors ""always"" listened carefully",,nan,85.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_DOCTOR_LISTEN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" listened carefully to them","Doctors ""sometimes"" or ""never"" listened carefully",,nan,2.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_DOCTOR_LISTEN_U_P,"Patients who reported that their doctors ""Usually"" listened carefully to them","Doctors ""usually"" listened carefully",,nan,13.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_DOCTOR_EXPLAIN_A_P,"Patients who reported that their doctors ""Always"" explained things in a way they could understand","Doctors ""always"" explained things so they could understand",,nan,80.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_DOCTOR_EXPLAIN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" explained things in a way they could understand","Doctors ""sometimes"" or ""never"" explained things so they could understand",,nan,3.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_DOCTOR_EXPLAIN_U_P,"Patients who reported that their doctors ""Usually"" explained things in a way they could understand","Doctors ""usually"" explained things so they could understand",,nan,17.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_3_A_P,"Patients who reported that they ""Always"" received help as soon as they wanted","Patients ""always"" received help as soon as they wanted",,nan,73.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_3_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help as soon as they wanted","Patients ""sometimes"" or ""never"" received help as soon as they wanted",,nan,7.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_3_U_P,"Patients who reported that they ""Usually"" received help as soon as they wanted","Patients ""usually"" received help as soon as they wanted",,nan,20.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_3_LINEAR_SCORE,Staff responsiveness - linear mean score,Staff responsiveness - linear mean score,,nan,,nan,89,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_3_STAR_RATING,Staff responsiveness - star rating,Staff responsiveness - star rating,4.0,nan,,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_CALL_BUTTON_A_P,"Patients who reported that they ""Always"" received help after using the call button as soon as they wanted","Patients ""always"" received call button help as soon as they wanted",,nan,76.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_CALL_BUTTON_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help after using the call button as soon as they wanted","Patients ""sometimes"" or ""never"" received call button help as soon as they wanted",,nan,4.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_CALL_BUTTON_U_P,"Patients who reported that they ""Usually"" received help after using the call button as soon as they wanted","Patients ""usually"" received call button help as soon as they wanted",,nan,20.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_BATH_HELP_A_P,"Patients who reported that they ""Always"" received bathroom help as soon as they wanted","Patients ""always"" received bathroom help as soon as they wanted",,nan,70.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_BATH_HELP_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received bathroom help as soon as they wanted","Patients ""sometimes"" or ""never"" received bathroom help as soon as they wanted",,nan,10.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_BATH_HELP_U_P,"Patients who reported that they ""Usually"" received bathroom help as soon as they wanted","Patients ""usually"" received bathroom help as soon as they wanted",,nan,20.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_5_A_P,"Patients who reported that staff ""Always"" explained about medicines before giving it to them","Staff ""always"" explained",,nan,70.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_5_SN_P,"Patients who reported that staff ""Sometimes"" or ""Never"" explained about medicines before giving it to them","Staff ""sometimes"" or ""never"" explained",,nan,12.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_5_U_P,"Patients who reported that staff ""Usually"" explained about medicines before giving it to them","Staff ""usually"" explained",,nan,18.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_5_LINEAR_SCORE,Communication about medicines - linear mean score,Communication about medicines - linear mean score,,nan,,nan,84,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_5_STAR_RATING,Communication about medicines - star rating,Communication about medicines - star rating,4.0,nan,,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_MED_FOR_A_P,"Patients who reported that when receiving new medication the staff ""Always"" communicated what the medication was for","Staff ""always"" explained new medications",,nan,83.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_MED_FOR_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" communicated what the medication was for","Staff ""sometimes"" or ""never"" explained new medications",,nan,5.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_MED_FOR_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" communicated what the medication was for.","Staff ""usually"" explained new medications",,nan,12.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_SIDE_EFFECTS_A_P,"Patients who reported that when receiving new medication the staff ""Always"" discussed possible side effects","Staff ""always"" explained possible side effects",,nan,57.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_SIDE_EFFECTS_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" discussed possible side effects","Staff ""sometimes"" or ""never"" explained possible side effects",,nan,20.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_SIDE_EFFECTS_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" discussed possible side effects","Staff ""usually"" explained possible side effects",,nan,23.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_6_N_P,"Patients who reported that NO, they were not given information about what to do during their recovery at home","No, staff ""did not"" give patients this information",,nan,9.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_6_Y_P,"Patients who reported that YES, they were given information about what to do during their recovery at home","Yes, staff ""did"" give patients this information",,nan,91.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_6_LINEAR_SCORE,Discharge information - linear mean score,Discharge information - linear mean score,,nan,,nan,91,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_6_STAR_RATING,Discharge information - star rating,Discharge information - star rating,4.0,nan,,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_DISCH_HELP_N_P,"Patients who reported that NO, they did not discuss whether they would need help after discharge","No, staff ""did not"" give patients information about help after discharge",,nan,10.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_DISCH_HELP_Y_P,"Patients who reported that YES, they did discuss whether they would need help after discharge","Yes, staff ""did"" give patients information about help after discharge",,nan,90.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_SYMPTOMS_N_P,"Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge","No, staff ""did not"" give patients information about possible symptoms",,nan,9.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_SYMPTOMS_Y_P,"Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge","Yes, staff ""did"" give patients information about possible symptoms",,nan,91.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_7_A,"Patients who ""Agree"" they understood their care when they left the hospital","Patients who ""Agree"" they understood their care when they left the hospital",,nan,34.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_7_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital",,nan,3.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_7_SA,"Patients who ""Strongly Agree"" they understood their care when they left the hospital","Patients who ""Strongly Agree"" they understood their care when they left the hospital",,nan,63.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_7_LINEAR_SCORE,Care transition - linear mean score,Care transition - linear mean score,,nan,,nan,86,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_COMP_7_STAR_RATING,Care transition - star rating,Care transition - star rating,4.0,nan,,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_CT_PREFER_A,"Patients who ""Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Agree"" that staff took their preferences into account",,nan,39.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_CT_PREFER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Disagree"" or ""Strongly Disagree"" that staff took their preferences into account",,nan,3.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_CT_PREFER_SA,"Patients who ""Strongly Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Strongly Agree"" that staff took their preferences into account",,nan,58.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_CT_UNDER_A,"Patients who ""Agree"" that they understood their responsiblities in managing their health","Patients who ""Agree"" they understood their responsiblities when they left the hospital",,nan,35.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_CT_UNDER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood their responsiblities in managing their health","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their responsiblities when they left the hospital",,nan,2.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_CT_UNDER_SA,"Patients who ""Strongly Agree"" that they understood their responsiblities in managing their health","Patients who ""Strongly Agree"" they understood their responsiblities when they left the hospital",,nan,63.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_CT_MED_A,"Patients who ""Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Agree"" they understood their medications when they left the hospital",,nan,28.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_CT_MED_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their medications when they left the hospital",,nan,3.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_CT_MED_SA,"Patients who ""Strongly Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Strongly Agree"" they understood their medications when they left the hospital",,nan,69.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_CLEAN_HSP_A_P,"Patients who reported that their room and bathroom were ""Always"" clean","Room was ""always"" clean",,nan,76.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_CLEAN_HSP_SN_P,"Patients who reported that their room and bathroom were ""Sometimes"" or ""Never"" clean","Room was ""sometimes"" or ""never"" clean",,nan,4.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_CLEAN_HSP_U_P,"Patients who reported that their room and bathroom were ""Usually"" clean","Room was ""usually"" clean",,nan,20.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_CLEAN_LINEAR_SCORE,Cleanliness - linear mean score,Cleanliness - linear mean score,,nan,,nan,90,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_CLEAN_STAR_RATING,Cleanliness - star rating,Cleanliness - star rating,4.0,nan,,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_QUIET_HSP_A_P,"Patients who reported that the area around their room was ""Always"" quiet at night","""Always"" quiet at night",,nan,67.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_QUIET_HSP_SN_P,"Patients who reported that the area around their room was ""Sometimes"" or ""Never"" quiet at night","""Sometimes"" or ""never"" quiet at night",,nan,6.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_QUIET_HSP_U_P,"Patients who reported that the area around their room was ""Usually"" quiet at night","""Usually"" quiet at night",,nan,27.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_QUIET_LINEAR_SCORE,Quietness - linear mean score,Quietness - linear mean score,,nan,,nan,87,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_QUIET_STAR_RATING,Quietness - star rating,Quietness - star rating,4.0,nan,,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_HSP_RATING_0_6,Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""6"" or lower (low)",,nan,3.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_HSP_RATING_7_8,Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""7"" or ""8"" (medium)",,nan,9.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_HSP_RATING_9_10,Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""9"" or ""10"" (high)",,nan,88.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_HSP_RATING_LINEAR_SCORE,Overall hospital rating - linear mean score,Overall hospital rating - linear mean score,,nan,,nan,95,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_HSP_RATING_STAR_RATING,Overall hospital rating - star rating,Overall hospital rating - star rating,5.0,nan,,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_RECMND_DN,"Patients who reported NO, they would probably not or definitely not recommend the hospital","""NO"", patients would not recommend the hospital (they probably would not or definitely would not recommend it)",,nan,1.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_RECMND_DY,"Patients who reported YES, they would definitely recommend the hospital","""YES"", patients would definitely recommend the hospital",,nan,91.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_RECMND_PY,"Patients who reported YES, they would probably recommend the hospital","""YES"", patients would probably recommend the hospital",,nan,8.0,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_RECMND_LINEAR_SCORE,Recommend hospital - linear mean score,Recommend hospital - linear mean score,,nan,,nan,97,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_RECMND_STAR_RATING,Recommend hospital - star rating,Recommend hospital - star rating,5.0,nan,,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
450076,"UNIVERSITY OF TEXAS M D ANDERSON CANCER CENTER,THE",1515 HOLCOMBE BLVD,HOUSTON,TX,77030,HARRIS,(713) 792-2121,H_STAR_RATING,Summary star rating,Summary star rating,4.0,nan,,nan,Not Applicable,1666,nan,19,nan,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_1_A_P,"Patients who reported that their nurses ""Always"" communicated well","Nurses ""always"" communicated well",,nan,89.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_1_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" communicated well","Nurses ""sometimes"" or ""never"" communicated well",,nan,1.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_1_U_P,"Patients who reported that their nurses ""Usually"" communicated well","Nurses ""usually"" communicated well",,nan,10.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_1_LINEAR_SCORE,Nurse communication - linear mean score,Nurse communication - linear mean score,,nan,,nan,Not Available,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_1_STAR_RATING,Nurse communication - star rating,Nurse communication - star rating,,15.0,,nan,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_NURSE_RESPECT_A_P,"Patients who reported that their nurses ""Always"" treated them with courtesy and respect","Nurses ""always"" treated them with courtesy and  respect",,nan,91.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_NURSE_RESPECT_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never""  treated them with courtesy and respect","Nurses ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,0.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_NURSE_RESPECT_U_P,"Patients who reported that their nurses ""Usually""  treated them with courtesy and respect","Nurses ""usually""  treated them with courtesy and  respect",,nan,9.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_NURSE_LISTEN_A_P,"Patients who reported that their nurses ""Always"" listened carefully to them","Nurses ""always"" listened carefully",,nan,90.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_NURSE_LISTEN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" listened carefully to them","Nurses ""sometimes"" or ""never"" listened carefully",,nan,2.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_NURSE_LISTEN_U_P,"Patients who reported that their nurses ""Usually"" listened carefully to them","Nurses ""usually"" listened carefully",,nan,8.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_NURSE_EXPLAIN_A_P,"Patients who reported that their nurses ""Always"" explained things in a way they could understand","Nurses ""always"" explained things so they could understand",,nan,87.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_NURSE_EXPLAIN_SN_P,"Patients who reported that their nurses ""Sometimes"" or ""Never"" explained things in a way they could understand","Nurses ""sometimes"" or ""never"" explained things so they could understand",,nan,0.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_NURSE_EXPLAIN_U_P,"Patients who reported that their nurses ""Usually"" explained things in a way they could understand","Nurses ""usually"" explained things so they could understand",,nan,13.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_2_A_P,"Patients who reported that their doctors ""Always"" communicated well","Doctors ""always"" communicated well",,nan,91.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_2_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" communicated well","Doctors ""sometimes"" or ""never"" communicated well",,nan,0.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_2_U_P,"Patients who reported that their doctors ""Usually"" communicated well","Doctors ""usually"" communicated well",,nan,9.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_2_LINEAR_SCORE,Doctor communication - linear mean score,Doctor communication - linear mean score,,nan,,nan,Not Available,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_2_STAR_RATING,Doctor communication - star rating,Doctor communication - star rating,,15.0,,nan,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_DOCTOR_RESPECT_A_P,"Patients who reported that their doctors ""Always"" treated them with courtesy and respect","Doctors ""always"" treated them with courtesy and  respect",,nan,95.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_DOCTOR_RESPECT_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never""  treated them with courtesy and respect","Doctors ""sometimes"" or ""never"" treated them with courtesy and  respect",,nan,1.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_DOCTOR_RESPECT_U_P,"Patients who reported that their doctors ""Usually""  treated them with courtesy and respect","Doctors ""usually""  treated them with courtesy and  respect",,nan,4.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_DOCTOR_LISTEN_A_P,"Patients who reported that their doctors ""Always"" listened carefully to them","Doctors ""always"" listened carefully",,nan,89.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_DOCTOR_LISTEN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" listened carefully to them","Doctors ""sometimes"" or ""never"" listened carefully",,nan,0.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_DOCTOR_LISTEN_U_P,"Patients who reported that their doctors ""Usually"" listened carefully to them","Doctors ""usually"" listened carefully",,nan,11.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_DOCTOR_EXPLAIN_A_P,"Patients who reported that their doctors ""Always"" explained things in a way they could understand","Doctors ""always"" explained things so they could understand",,nan,88.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_DOCTOR_EXPLAIN_SN_P,"Patients who reported that their doctors ""Sometimes"" or ""Never"" explained things in a way they could understand","Doctors ""sometimes"" or ""never"" explained things so they could understand",,nan,2.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_DOCTOR_EXPLAIN_U_P,"Patients who reported that their doctors ""Usually"" explained things in a way they could understand","Doctors ""usually"" explained things so they could understand",,nan,10.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_3_A_P,"Patients who reported that they ""Always"" received help as soon as they wanted","Patients ""always"" received help as soon as they wanted",,nan,62.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_3_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help as soon as they wanted","Patients ""sometimes"" or ""never"" received help as soon as they wanted",,nan,1.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_3_U_P,"Patients who reported that they ""Usually"" received help as soon as they wanted","Patients ""usually"" received help as soon as they wanted",,nan,37.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_3_LINEAR_SCORE,Staff responsiveness - linear mean score,Staff responsiveness - linear mean score,,nan,,nan,Not Available,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_3_STAR_RATING,Staff responsiveness - star rating,Staff responsiveness - star rating,,15.0,,nan,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_CALL_BUTTON_A_P,"Patients who reported that they ""Always"" received help after using the call button as soon as they wanted","Patients ""always"" received call button help as soon as they wanted",,nan,64.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_CALL_BUTTON_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received help after using the call button as soon as they wanted","Patients ""sometimes"" or ""never"" received call button help as soon as they wanted",,nan,3.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_CALL_BUTTON_U_P,"Patients who reported that they ""Usually"" received help after using the call button as soon as they wanted","Patients ""usually"" received call button help as soon as they wanted",,nan,33.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_BATH_HELP_A_P,"Patients who reported that they ""Always"" received bathroom help as soon as they wanted","Patients ""always"" received bathroom help as soon as they wanted",,nan,60.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_BATH_HELP_SN_P,"Patients who reported that they ""Sometimes"" or ""Never"" received bathroom help as soon as they wanted","Patients ""sometimes"" or ""never"" received bathroom help as soon as they wanted",,nan,0.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_BATH_HELP_U_P,"Patients who reported that they ""Usually"" received bathroom help as soon as they wanted","Patients ""usually"" received bathroom help as soon as they wanted",,nan,40.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_5_A_P,"Patients who reported that staff ""Always"" explained about medicines before giving it to them","Staff ""always"" explained",,nan,79.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_5_SN_P,"Patients who reported that staff ""Sometimes"" or ""Never"" explained about medicines before giving it to them","Staff ""sometimes"" or ""never"" explained",,nan,6.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_5_U_P,"Patients who reported that staff ""Usually"" explained about medicines before giving it to them","Staff ""usually"" explained",,nan,15.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_5_LINEAR_SCORE,Communication about medicines - linear mean score,Communication about medicines - linear mean score,,nan,,nan,Not Available,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_5_STAR_RATING,Communication about medicines - star rating,Communication about medicines - star rating,,15.0,,nan,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_MED_FOR_A_P,"Patients who reported that when receiving new medication the staff ""Always"" communicated what the medication was for","Staff ""always"" explained new medications",,nan,92.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_MED_FOR_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" communicated what the medication was for","Staff ""sometimes"" or ""never"" explained new medications",,nan,0.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_MED_FOR_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" communicated what the medication was for.","Staff ""usually"" explained new medications",,nan,8.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_SIDE_EFFECTS_A_P,"Patients who reported that when receiving new medication the staff ""Always"" discussed possible side effects","Staff ""always"" explained possible side effects",,nan,66.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_SIDE_EFFECTS_SN_P,"Patients who reported that when receiving new medication the staff ""Sometimes"" or ""Never"" discussed possible side effects","Staff ""sometimes"" or ""never"" explained possible side effects",,nan,12.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_SIDE_EFFECTS_U_P,"Patients who reported that when receiving new medication the staff ""Usually"" discussed possible side effects","Staff ""usually"" explained possible side effects",,nan,22.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_6_N_P,"Patients who reported that NO, they were not given information about what to do during their recovery at home","No, staff ""did not"" give patients this information",,nan,4.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_6_Y_P,"Patients who reported that YES, they were given information about what to do during their recovery at home","Yes, staff ""did"" give patients this information",,nan,96.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_6_LINEAR_SCORE,Discharge information - linear mean score,Discharge information - linear mean score,,nan,,nan,Not Available,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_6_STAR_RATING,Discharge information - star rating,Discharge information - star rating,,15.0,,nan,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_DISCH_HELP_N_P,"Patients who reported that NO, they did not discuss whether they would need help after discharge","No, staff ""did not"" give patients information about help after discharge",,nan,5.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_DISCH_HELP_Y_P,"Patients who reported that YES, they did discuss whether they would need help after discharge","Yes, staff ""did"" give patients information about help after discharge",,nan,95.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_SYMPTOMS_N_P,"Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge","No, staff ""did not"" give patients information about possible symptoms",,nan,3.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_SYMPTOMS_Y_P,"Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge","Yes, staff ""did"" give patients information about possible symptoms",,nan,97.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_7_A,"Patients who ""Agree"" they understood their care when they left the hospital","Patients who ""Agree"" they understood their care when they left the hospital",,nan,30.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_7_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their care when they left the hospital",,nan,0.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_7_SA,"Patients who ""Strongly Agree"" they understood their care when they left the hospital","Patients who ""Strongly Agree"" they understood their care when they left the hospital",,nan,70.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_7_LINEAR_SCORE,Care transition - linear mean score,Care transition - linear mean score,,nan,,nan,Not Available,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_COMP_7_STAR_RATING,Care transition - star rating,Care transition - star rating,,15.0,,nan,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_CT_PREFER_A,"Patients who ""Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Agree"" that staff took their preferences into account",,nan,35.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_CT_PREFER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Disagree"" or ""Strongly Disagree"" that staff took their preferences into account",,nan,1.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_CT_PREFER_SA,"Patients who ""Strongly Agree"" that the staff took my preferences into account when determining my health care needs","Patients who ""Strongly Agree"" that staff took their preferences into account",,nan,64.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_CT_UNDER_A,"Patients who ""Agree"" that they understood their responsiblities in managing their health","Patients who ""Agree"" they understood their responsiblities when they left the hospital",,nan,28.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_CT_UNDER_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood their responsiblities in managing their health","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their responsiblities when they left the hospital",,nan,0.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_CT_UNDER_SA,"Patients who ""Strongly Agree"" that they understood their responsiblities in managing their health","Patients who ""Strongly Agree"" they understood their responsiblities when they left the hospital",,nan,72.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_CT_MED_A,"Patients who ""Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Agree"" they understood their medications when they left the hospital",,nan,27.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_CT_MED_D_SD,"Patients who ""Disagree"" or ""Strongly Disagree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Disagree"" or ""Strongly Disagree"" they understood their medications when they left the hospital",,nan,0.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_CT_MED_SA,"Patients who ""Strongly Agree"" that they understood the purposes of their medications when leaving the hospital","Patients who ""Strongly Agree"" they understood their medications when they left the hospital",,nan,73.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_CLEAN_HSP_A_P,"Patients who reported that their room and bathroom were ""Always"" clean","Room was ""always"" clean",,nan,80.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_CLEAN_HSP_SN_P,"Patients who reported that their room and bathroom were ""Sometimes"" or ""Never"" clean","Room was ""sometimes"" or ""never"" clean",,nan,2.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_CLEAN_HSP_U_P,"Patients who reported that their room and bathroom were ""Usually"" clean","Room was ""usually"" clean",,nan,18.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_CLEAN_LINEAR_SCORE,Cleanliness - linear mean score,Cleanliness - linear mean score,,nan,,nan,Not Available,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_CLEAN_STAR_RATING,Cleanliness - star rating,Cleanliness - star rating,,15.0,,nan,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_QUIET_HSP_A_P,"Patients who reported that the area around their room was ""Always"" quiet at night","""Always"" quiet at night",,nan,78.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_QUIET_HSP_SN_P,"Patients who reported that the area around their room was ""Sometimes"" or ""Never"" quiet at night","""Sometimes"" or ""never"" quiet at night",,nan,0.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_QUIET_HSP_U_P,"Patients who reported that the area around their room was ""Usually"" quiet at night","""Usually"" quiet at night",,nan,22.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_QUIET_LINEAR_SCORE,Quietness - linear mean score,Quietness - linear mean score,,nan,,nan,Not Available,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_QUIET_STAR_RATING,Quietness - star rating,Quietness - star rating,,15.0,,nan,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_HSP_RATING_0_6,Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""6"" or lower (low)",,nan,2.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_HSP_RATING_7_8,Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""7"" or ""8"" (medium)",,nan,13.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_HSP_RATING_9_10,Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest),"Patients who gave a rating of ""9"" or ""10"" (high)",,nan,85.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_HSP_RATING_LINEAR_SCORE,Overall hospital rating - linear mean score,Overall hospital rating - linear mean score,,nan,,nan,Not Available,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_HSP_RATING_STAR_RATING,Overall hospital rating - star rating,Overall hospital rating - star rating,,15.0,,nan,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_RECMND_DN,"Patients who reported NO, they would probably not or definitely not recommend the hospital","""NO"", patients would not recommend the hospital (they probably would not or definitely would not recommend it)",,nan,0.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_RECMND_DY,"Patients who reported YES, they would definitely recommend the hospital","""YES"", patients would definitely recommend the hospital",,nan,90.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_RECMND_PY,"Patients who reported YES, they would probably recommend the hospital","""YES"", patients would probably recommend the hospital",,nan,10.0,6.0,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_RECMND_LINEAR_SCORE,Recommend hospital - linear mean score,Recommend hospital - linear mean score,,nan,,nan,Not Available,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_RECMND_STAR_RATING,Recommend hospital - star rating,Recommend hospital - star rating,,15.0,,nan,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31
500138,SEATTLE CANCER CARE ALLIANCE,825 EASTLAKE AVENUE EAST,SEATTLE,WA,98109,KING,(206) 667-5000,H_STAR_RATING,Summary star rating,Summary star rating,,15.0,,nan,Not Applicable,95,6.0,20,6.0,2018-01-01,2018-12-31